This Job Vacancy has Expired!

Desktop Support

Posted on Jun 6, 2019 by CV-Library

City and County of the City of London, United Kingdom
Wholesale Trade
Immediate Start
£80 - £110 Daily
Contract/Project
Job Title: Desktop Support

Start Date: ASAP

Day Rate: £80-110

Length: Initial 3 Month contract

My clients are one of the UK's best respected Insurance firms in London and they are looking for the perfect Desktop Support Engineer to join their team.

The Role:

Customer focused and communicates effectively and expertly with all levels of employees

Provisioning of end-user services, including help desk and technical support services

Ensure that all requests from users are logged, updated and closed in line with operational level agreements

Perform all information systems operations activities, including checking error logs, verifying integrity of systems, performing disaster recovery drills and maintaining operations logs

Install, configure and deploy computer system hardware and software including but not limited to operating system and application software

Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices

Administer and maintain end user accounts, permissions, and access right

Assist with the Identification and resolution of potential security breaches and vulnerability issues in a timely and accurate fashion

Maintain hardware/software inventory

Provide on-call technical support for low-side and high-side environments.

Key Skills:

Previous experience of working within a Desktop Support role

A confident communicator

Ability to work under pressure

Excellent customer service skills

Knowledge of PC hardware and Software

MS Windows (for server OS and PC OS) skills to troubleshoot hardware/software problems in Windows OS

Solid experience in customer technical support

If you feel like you are the perfect candidate for this role or know someone that is - then please send in your updated CV over

Reference: 210170005

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