Your new company
Working with one of the UK's largest leading food manufacturers, who supply own brand convenience food products to all of the UK's major retailers, foodservice, convenience and travel outlets.
They are doing some exciting things with Technology, such as the creation of bespoke applications using IoT with cloud-native event streaming to turn production lines across 16 manufacturing sites, into insightful Real Time data to improve manufacturing efficiency.
In parallel to the fast-paced innovative work, they also support the live services across the country running around the clock, and are setting their go-forwards technology strategy, including their approach to core systems such as; ERP, HR, logistics, engineering, and supply chain solutions - so there will be plenty going on!
They are looking for energetic and fun skilled IT professionals who want to be part of their next stage in business and technology transformation, because there the technology plays an important role in how they operate - and they have the ambition and a plan to develop their capabilities even further.

Your new role
What you'll be doing as a Finance Applications Support Technician you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of all of their Finance applications.

• Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users
• Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues
• Participate, as needed, in incident resolution; including identification, diagnosis and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity.
• Actively and openly communicate risks, operational problems and incidents accurately ascertaining business impact and escalating where appropriate.
• Respond to request for support in a timely fashion to meet overall service levels ensure the quality of customer service
• Follow appropriate controls over configuration and change, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes
• Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services

What you'll need to succeed

• Experience in Implementing or Supporting Financial systems
• Ability to understand the key Finance Data Elements and Parameters used when transactions are posted to different Finance modules (Products, Vendor. Customer, PO, Customer Order, GRNI, Invoices)
• Able to understand financial data and analyse it
• iSeries technical skills - IBM AS400
• Some basic server technical skills, including SQL Databases (SQL queries to analyse data)
• Strong interpersonal skills ie written and verbal communication skills
• Strong Analytical and presentation skills
• Good business acumen
• Good understanding of Finance jargon'
• Ability to work well in a team environment ie IT Colleagues and Users, especially end users in Finance
• Having technical knowledge of systems they use is desirable:
• ERP system 21
• Financial SAP lpconfig & SAP lpf
• Microsoft Dynamics NAV/Navision
• Dynamics GP (Great Planes)
• Tropos
• Infor System21/Aurora
• iSeries
• Good customer service skills
• Flexible and able to make good judgement, where applicable
• Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems
• They celebrate their differences and help everyone to be themselves at work.

If this sounds like you apply now and be a part of driving their future success.

What you'll get in return
Competitive salary and job-related benefits
Holidays
Pension up to 8% matched
Company share save scheme
Qualifications
Exclusive employee discount platform
Access to a full Wellbeing Centre platform

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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