This Job Vacancy has Expired!

IT Support Technician

Posted on May 27, 2019 by CV-Library

Greater London, United Kingdom
Wholesale Trade
Immediate Start
£25k - £27k Annual
Contract/Project
We specialise in the recruitment of high-quality candidates in the IT sector. We have an excellent opportunity for an IT Support Technician based in a highly successful education trust.

IT Support Technician’s Core Duties

* Providing technical support to all the Trust colleagues and students with the emphasis on 1st & 2nd line or specialist support and encompassing 3rd line when required.

* Supporting the development of often complex ICT solutions in conjunction with/ direction from the Director of ICT Services.

* Delivering the appropriate support service, training, and awareness for ICT developments.

* Proactively drive systems development by keeping up to date with innovative systems technologies.

* Supporting, mentoring and training other colleagues of the ICT support team, specifically the IT Technician and IT Intern.

* ICT Systems Development and Support

* Web Site Management

* Compliance and Accountability

* Helping develop technical solutions to complex problems.

* Developing solutions based on a set of functional requirements.

* Support ICT implementation projects.

* Maintenance and development of the Trust’s websites.

* Maintenance and development of the Trust’s learning platforms.

* Ensure that all ICT services are in compliance with child protection, data protection and any other relevant legislation.

* Accept responsibility for ICT service problems and actively seek solutions.

IT Support Technician’s Skills required

* At least 1 years’ experience of providing technical support (1st/2nd line) and systems development in a medium to large ICT environment.

* Experience of managing and supporting Windows desktop and server systems and managed network environments.

* Experience using Disaster Recovery technologies and methodologies.

* Experience working on projects as part of a team.

* Experience of other key IT manufacturers or providers products and technologies.

* At least 1 year experience working within an IT Support capacity.

* GCSEs including English and Maths.

* At least 1 year working knowledge of server and switching technologies.

IT Support Technician’s Desirable Qualification

* Microsoft MCSE/MCSE or other Microsoft certification advantageous.

* Cisco CCNA/CCNP certification advantageous.

* VMWARE VCP certification advantageous.

* Experience with VMWare, Cisco, Windows and web technologies advantageous.

Are you enthusiastic about the IT Support Technician’s job? Send us your CV in word format today

Reference: 210084835

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