Your new company
We are a global IoT connectivity platform provider with a focus on IoT automation. With over 10 million active IoT subscriptions in countries across the world, we provide reach into networks across the world. Our platform allows our clients to securely connect and manage assets, simplify supply chains, and lower the total cost of ownership. We are customer-focussed and market-driven, with an aim to provide top quality products to the market sustainably. We are looking for a Network Manager to join us on our journey of growth.

Your new role
This position involves both driving the team's performance and providing hands-on support, including handling escalations, coordinating network operations, and managing incidents. You will be responsible for mentoring, supervising, and motivating team members on a daily basis, as well as driving technical improvements where necessary. Alongside this, you will collaborate with Mobile Networks, suppliers, and third parties to determine the root cause of issues and troubleshoot them. You will be tasked with providing assistance to your team and the wider technology team in executing more complex planned projects.

What you'll need to succeed
To succeed, you will have experience of being a team leader in a technical support/NOC/ISP/MNO environment where you have displayed technical and analytical abilities, gained from a career in networking. You will have a firm grasp of Ethernet, TCP/IP, routing protocols (OSPF, BGP), Access-lists, VPNs, Mobile Data Communications and Radius, as well as experience working with Cisco Routers, Switches and Firewalls. The ability to interact with clients professionally during all interfaces is crucial. You will be an innovative thinker who is positive, proactive, and readily adapts to change. You will thrive in a fast-paced, agile environment where critical thinking and strong problem-solving skills are necessary for success. Additionally, any experience providing sales support to assist resellers and end users, is beneficial.

What you'll get in return
In return, you will receive a range of benefits with the role, alongside a hybrid work pattern:

• 25 days holiday
• Buy up to 5 days additional holiday.
• Birthday Day off
• Enhanced Maternity/Paternity Leave
• Group Company Pension Scheme
• Private Medical Insurance
• Up to 50% off an annual Pure Gym membership
• Dental cover
• Doctor at Hand (online GP service)
• Company Sick Pay Scheme
• Cycle to work scheme.
• Onsite parking
• Onsite gym
• Access to a variety of online discounts on major retailers
• Employee assistance program

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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