Senior ServiceNow Engineer/Architect

Salary: $140k-$145k + 15% bonus

Location: Chicago, IL

Hybrid: 3 days on-site, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• BS degree required.
• 10+ years of working experience in IT
• 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, SecOps and/or GRC/IRM modules.
• 3+ years of experience with JavaScript
• Experience with RESTful APIs and JSON
• Ability to write clean, bug-free code that is easy to understand and easily maintainable.
• Strong understanding of CMDB, including importing customer data
• Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies

Responsibilities

• Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions.
• Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement.
• Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented.
• Writes unit and integration tests to maintain quality technology improvements.
• Performs application and project risk analysis and recommends quality improvements.
• Manage Production Support on system functionality and provide fixes as required.