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Account Manager

Posted on May 27, 2019 by CV-Library

Crewe, Cheshire, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Internal Account Manager

£25,000 Basic Salary + Team Bonus

Global Organisation

Crewe, Cheshire

A fantastic opportunity to work at Global leader in the Engineering and Manufacturing industry. This is an excellent opportunity to:

* Be part of a Global Organisation

* Work with titans of the field including BAE, Sellafield Nuclear and Rolls Royce

* Build relationships and visit client sites

* Work at a company with a lovely family feel

* Have incredible training in the industry and job specific training using high tech tools

* Incredible progression and earning potential

* Receive full Industry recognised sales training

* Work at the global head office

A dynamic global manufacturing organisation that supplies a vast range of high performance fluid sealing products and associated knowledge-based services to virtually every sector of industry.

Responsible for the management of internal customer accounts for a number of major accounts, serving as the first point of contact, providing a friendly and efficient service that meets and aims to exceed customer expectations, and ultimately driving customer loyalty.

* Co-ordinate the day to day management of customers quotations, orders, generate and convert sales leads following Company procedures and KPI’s targets

* Identify and achieve profitable sales opportunities

* Prepare commercial proposal’s (quotations/tenders etc.) in line with customer deadlines or within an agreed timeframe

* Receive inbound calls and build effective customer relationships and loyalty to ensure excellent levels of customer service are provided at all times

* Build strong customer relationships using a range of communication methods. Understand customers’ business needs and address any issues following upon sales opportunities

* Partner and work closely with key members of the field sales team to provide sales support and prospecting opportunities, including data gathering and follow up

* Proactively follow up quotations to determine the status of James Walkers proposal’s and convert opportunities to orders

* Contract review orders received and communicate Identify quality documentation requirement & contractual requirements to the manufacturing division.

* Assist in identifying and developing new opportunities to meet Company targets

* Manage a personal portfolio of customer accounts providing ongoing account management support, sustaining and maximising revenues from key accounts

* Ensure accounts operate effectively and required information is provided quickly and accurately

* Ensure accurate management of customer information and that all systems are updated accordingly

* Keep customers fully updated on quote and order progress, anticipating any possible delays or complications and identify possible solutions minimise these

* Proactively liaise between appropriate departments and manufacturing sites in anticipation or response to customer’s queries.

* Maximise sales through value selling techniques and market based pricing initiatives

* Assist with customer meetings and visits where required

To be part of this incredible organisation and start a career in this exciting industry get in touch today

Reference: 209704731

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