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Customer Service Champion - Automotive

Posted on May 24, 2019 by Hitachi Capital UK

Trowbridge, Wiltshire, United Kingdom
Professional/Technical Services
Immediate Start
Annual Salary

Do know a thing or two vehicle maintenance & servicing? Or perhaps you'd be interested to learn. Are you passionate about delivering phenomenal customer service? Would you like to work for the Leasing Company of the Year?

If your answer is 'yes' to all of these, then we'd love to hear from you.

Want to know a little about us?

Our mission at Hitachi Capital UK is to be exceptional people, providing outstanding customer experiences. Our Vehicle Solutions business is one of the UK's best providers of funding and fleet solutions for small and large cars and commercial vehicle fleets. We have been funding cars, vans, HGVs and specialist vehicles in the UK for over 30 years and have seen consistent growth across our business. One of the reasons for this is our drive to innovate.

What's the opportunity?

Having recently won an award for being the Leasing Company of the Year, we're delighted to be expanding our Trowbridge operations team. As a result we have a number of roles available for people who are interested in vehicles, and passionate about delivering a fantastic customer experience. If you have great customer service skills and some administration experience we'd love to hear from you to help us in the following areas:

  • Fleet administration
  • Compliance
  • Maintenance & downtime
  • Incident management

What are we looking for?

You may have previous automotive experience but it's by no means essential. What we're really keen to see is that you can demonstrate:

  • A passion for delivering great customer experiences
  • A keen eye for detail
  • An interest in learning about vehicle maintenance and leasing
  • Good admin skills

What can we offer you?

We're passionate about looking after our people at Hitachi Capital UK, as we know that looking after you means that you will look after our customers. In addition to a great salary and bonus package, we're able to offer you:

  • 25 days' holiday, plus bank holidays
  • Private healthcare, life assurance, and critical illness cover
  • Generous pension scheme
  • Employee assistance programme

In addition to our core package, we offer a range of flexible benefits including cycle to work, give as you earn, and discounts on mobile contracts, TV & broadband packages, high street vouchers, hotel bookings and much more.

What's the next step?

Like the sound of what we have to offer? Feel you've got something to bring to the role? What are you waiting for? Apply today - we look forward to setting you on the road to success.

Hitachi Capital (UK) PLC is an inclusive employer and we welcome applicants from all backgrounds.

Reference: 710439217