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L3 Network Support Engineer | Contract | French/English Speaking | Tou

Posted on May 21, 2019 by Hamilton Barnes

Toulouse, Haute-Garonne, France
Information Technology
Immediate Start
Annual Salary
Contract/Project

L3 Network Support Engineer | Contract | French/English Speaking | Toulouse, France

  • Location: Toulouse, France
  • Duration: 6 months+ (likely to extend)
  • Rate: Negotiable

Our client is looking for a Senior Network Operations Administrator to be based in Toulouse, France based on-site at their corporate client.

What you'll be doing

As part of our customer's telecommunications infrastructure operations team, you manage incidents, maintain, and manage changes, according to the customer-requested SLA levels and associated service requirements.

Piloting the international activity

  • Support for the qualification of complex requests (skills required, charges, due date) and the definition of the scope of work.
  • Distribution and load monitoring, transversal project progress and problem solving
  • Ensure harmonization of solutions, standards and processes deployed
  • Guarantor of the communication and good preparation of transnational changes.
  • Responsible for areas of improvement in its field (process, documentation, knowledge, deployed solutions, automation and monitoring),
  • Reporting, meetings

Troubleshooting

  • Technical support to teams for complex incidents, crises
  • Coordination with the supervision team in the follow-up of the resolution of complex incidents

Change Management

  • Preparation of changes (Definition of the implementation plan, definition or update of operational procedures, transfer of skills to the rest of the team)
  • Making Changes in Non-Work Hours

Skills and Experience:

  • At least 7 years in network environments, and more specifically, in LAN environments Campus and Wifi would be a plus.
  • You have developed a very good knowledge of technologies, network protocols (OSPF, BGP, MPLS, VRF)
  • Cisco products (Catalyst range, Nexus, ACE)
  • Riverbed solutions, Infoblox, monitoring and administration solutions such as Spectrum, eHealth or Cisco Primes
  • Scripting skills (PERL, Python) for optimization/automation of tasks.
  • Fluency in French & English is required both orally and in writing.

Reference: 709012158