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Parts Counterperson

Posted on May 18, 2019 by Walser Toyota

Minneapolis, MN 55438
Professional/Technical Services
Immediate Start
Annual Salary
Full-Time
Parts Counterperson

Through 50 years of service, Walser Automotive Group has become a pioneer in the automotive industry. Walser's progressive commitment to growth, innovation, and the customer experience has changed the car-buying journey. We don't follow, we lead. Walser operates 25 dealerships and affiliated businesses throughout Minnesota and Kansas. Walser also leads by example. We volunteer. We donate. Walser Foundation puts 5 percent of its pre-tax profits right back into the community. That's because we live here, too. Walser is a family-owned, family-run business that believes in the work-life balance. Walser is committed to delivering an outstanding customer experience every time-that's what drives us. That's the Walser Way.

Responsibilities

* Oversee the parts sales process from start to finish

* Communicate with customer on parts status

* Communicate with staff and customers in a friendly and professional manner.

* Be able to read and understand the parts catalog when looking up parts.

* Answers phone calls, providing price quotes and other information

* Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

* Provides high level service to internal and external customers.

* Pulls and fills orders from stock

* Maintain a weekly bin checks to ensure accuracy of stock.

* Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

* Locates out-of-stock parts from outside source and submits an emergency order, if necessary.

* Make sure all internal requests for parts are billed on service repair order.

* Receives payment from retail customers or obtains credit authorization.

* Set up orders for daily shipment, delivery, or pick-up

Qualifications

* Have a High School Diploma or equivalent

* Have experience with auto parts sales (preferred)

* Are able to work in a fast-paced work environment

* Have strong organizational and time management skills

* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

* Must be available to work on Saturdays

We are proud to operate under a set of core values that support our employees and the community we serve.

Walser Core Values:

Do the Right Thing * Lead by Example * Display Positive Energy * Be Open Minded

Walser Automotive Group is an Equal Opportunity Employer and supports transitioning service members, veterans and individuals with disabilities. We offer a competitive salary and full benefits package including employee discounts. Walser provides transfer, promotional and career growth opportunities.

Reference: 708096643