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Service Advisor

Posted on May 18, 2019 by Northbrook Toyota

Hoffman Estates, IL 60179
Professional/Technical Services
Immediate Start
Annual Salary
Full-Time
Northbrook Toyota has served the greater Chicagoland and Northbrook, IL area for over 40 years by providing a great product with a unique approach to customer service. Northbrook Toyota is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.

We Offer:

* Health, Dental & Vision Insurance

* 401(k)

* Competitively paid training

* Paid Vacation/Personal Days

* Potential for career growth

Responsibilities:

* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service

* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

* Ensures that the daily inventory of technicians' time is consistently sold to service customers

* Distribute work between technicians efficiently

Qualifications:

* Previous automotive experience

* Organized and friendly personality

* Demonstrated ability to manage others

* Time management skills

* Fantastic communication skills with your customers

* Professional, well-groomed personal appearance

* Clean driving record

* Willing to submit to a pre-employment background check & drug screen

Reference: 708096390

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