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Housekeeping Floor Manager Flamingo

Posted on May 18, 2019 by Hilton Grand Vacations (HGV)

Las Vegas, NV 89105
Professional/Technical Services
Immediate Start
Annual Salary
Full-Time
Job Description

What will I be doing?

As a Housekeeping Floor Manager, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • In the absence of the Executive Housekeeper and Assistant Executive Housekeeper, the manager acts as lead for the department and manages and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspect units and common areas to ensure they are in compliance with departmental standards. Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
  • Assists in ensuring that an accurate inventory of linens and supplies are maintained. Helps oversee the Lost & Found and uniform exchange and ensures proper procedures are followed. Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are properly locked and secured.
  • Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.
  • Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. May be required to do other duties and special projects as assigned by the Executive Housekeeper.
  • Assists on all guest activities as required by management. Carries out a reasonable request by management.





Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • High School graduate or GED equivalent required.
  • Minimum of 3 years of Housekeeping work experience.
  • Previous customer service experience required.
  • Must be able to work any day of the week, any shift to include weekends and holidays.
  • Computer experience required.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • 2 years of supervisory and/or management experience.
  • Bi-lingual in Spanish language a plus.
  • Computer experience using programs such as MS Word, Excel and Internet preferred.
What will it be like to be a Team Member with Hilton Grand Vacations?

At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.

Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth.

Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Fla., Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations. The Company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel and reservation services for more than 285,000 Club Members. For more information, visit and .

EOE/AA/Disabled/Veterans

Reference: 708095464