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Multi Unit Assistant Retail Manager

Posted on May 18, 2019 by Delaware North

Buffalo, NY 14225
Retail Trade
Immediate Start
Annual Salary
Our Exciting Work Environment
Do you love meeting new people every day and thrive in a fast pace environment? Are you a strong, hands-on retail professional with specialty retail and food and beverage experience who loves to lead and develop teams? Then come join Delaware North Travel Hospitality where you can be part of all the excitement at one of our airport locations!
The Buffalo Niagara International Airport has approximately 110 daily flights with nonstop service to 23 airports, the Buffalo Niagara International Airport plays an essential role in the development of business and tourism in the Buffalo Niagara region. Travel Hospitality Services operates food/beverage and retail stores throughout the airport, such as the Anchor Bar, Coffee Beanery, Queen City Kitchen, Which Wich, Lake Erie Grill, Villa, Checkers, Blue Zone Bar, JetSet Market and more
The Opportunity

The successful associate will assist the Retail Manager in retail operations in a multi-unit environment. Specific duties include

  • Ensure proper hiring, promoting and termination of Retail Supervisors and employees; provide instruction on company policies and procedures to supervisors and ensure proper follow-through. And ensure proper staffing for all events in accordance
  • Manage in-store merchandising and display to ensure maximum visual impact and revenue generation. Monitor in-stock position of approved merchandise programs and inventory control at store level to ensure procedural and policy compliance
  • Implement customer and employee promotions. Provide direction to retail supervisors on implementation. Adhere to company directives on physical inventory and reporting.
  • Maintain retail system. Audit security procedures to ensure compliance with company guidelines, and provide corrective action plans as needed.


  • Associates Degree or equivalent preferred and 1-3 years of supervisory experience in specialty retail operations environment.
  • Ability to train and develop personnel
  • Strong communication and multi- tasking skills
  • Proficiency with Microsoft Office suite and POS experience

Who We Are

Take your career beyond the ordinary-to the extraordinary.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.


Reference: 708094964

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