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Retail Store Manager - Customer Service

Posted on May 18, 2019 by Dependable Cleaners

Boston, MA 02116
Retail Trade
10 May 2019
Annual Salary
Full-Time
Dependable Cleaners is seeking candidates for Store Manager that are personable, organized and enjoy working with clients. The Manager is responsible for developing and working with their customer service/counter team to achieve sales and service expectations as well as delivering high quality customer service and garment care. Position located in Boston on Newbury Street.

Responsibilities Include Manage hiring, training, coaching and leading a team of associates that represents the high quality of Dependable Cleaners' standardsAble to work in fast paced environment while engaging in daily customer service activities with teamProvide a clean, organized and inviting environment for both customers and associatesPromote community involvementResolve client's issues and concerns in a professional and timely mannerManage human resource and administrative related tasks including hiring, performance management, training and scheduling.
Requirement of Position Previous supervisory experience in a retail, restaurant or customer service environmentStrong customer service skills Excellent leadership qualities, training, team building and mentoring skillsStrong communication skills and a team-oriented work ethicAbility to multi-taskInterest in and knowledge of fashion a plusAbility to work a flexible schedule including Saturdays
We offer a comprehensive benefits package for eligible employees including: Base pay plus incentiveExcellent Health and Dental Insurance401k, Short Term/Long Term Disability, Life Insurance, Employee Assistance ProgramPaid Time Off, Paid HolidaysExtensive trainingEmployee discount About Dependable Cleaners

Dependable Cleaners (), a family owned and operated business since 1944, has served the Boston metro area for over 70 years. We have 16 locations in the South Shore, Boston, Brookline and Watertown and we pride ourselves in giving our customers the highest quality in clothing care. We have received numerous awards, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living and over 80 Readers Choice Awards. Dependable Cleaners exercises both green business practices and active community outreach programs.
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Reference: 708083561

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