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PeopleSoft Applications Support Specialist

Posted on May 18, 2019 by Delaware Transit Corporation

Dover, DE 19906
Information Technology
10 May 2019
Annual Salary
Full-Time
PeopleSoft Applications Support Specialist DART First State, a division of DelDOT, has an immediate job opening for a PeopleSoft Application Support Specialist, at their Dover location. This position is responsible for providing application maintenance and support to the PeopleSoft function to minimize service disruptions and facilitate operations. The PeopleSoft Application Support Specialist will also provide training and helpdesk service to end-users on a variety of issues across the PeopleSoft enterprise system. Module level support includes both the Human Capital Management (HCM) application and Financial Management System (FMS). The incumbent will serve as the initial point of contact for end-users and assist with identifying issues or requirements of service requests and then escalate the problems to the appropriate PeopleSoft staff. The incumbent will be responsible for maintaining a history log; inclusive of issues/resolutions as well as new development, report and security requests. The incumbent will assist in the development of PeopleSoft standard operating procedures that adhere to industry standard best practices across both applications, ensuring the most efficient solutions to meet all of the organization's business needs. The incumbent will participate on special projects and be part of any upgrade teams to help coordinate the successful execution of any executive approved PeopleSoft application initiatives. The PeopleSoft Application Support Specialist will update and maintain documentation of software functionality for the purposes of ensuring ease of system use and delivering uniform and consistent information to end-users. Salary Range $36,534-$45,667 and comprehensive benefit package. Interested applicants must submit a resume by May 31, 2019, to DART Employment Services, 900 Public Safety Boulevard, Dover, DE 19901. To download an application go to: DTC is an "Equal Opportunity Employer". Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation, applicants may call . TDD users should call the Delaware Relay Service Number 1- for assistance. Category: Technology , Keywords: Application Support Specialist

Reference: 708083541

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