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Customer Service Representative & CSR Lead

Posted on May 18, 2019 by Dependable Cleaners

Boston, MA 02116
Call Center & Customer Service
2 May 2019
Annual Salary
Full-Time
The ideal Customer Service Representative is a quick learner, has an outgoing professional demeanor, good attention to detail and enjoys working as part of a team. This is an excellent opportunity to begin your career with our incredible team.

We provide a variety of exceptional garment-based services including dry cleaning, shirt laundry, couture Style care, wedding care and tailoring. Customer Service Representatives welcome our clients, receive and process their garments, and complete transactions with exceptional customer service. Please add note in your application if interested in Lead or Manager Trainee positions. Full and part-time positions available.

We offer: Starting pay 13.25+ per hour (higher for CSR Lead or Assistant Manager position)Health, Dental, Life, Long Term/Short Term Disability Insurance and EAP401k, Paid time off, Paid HolidaysEmployee Recognition and Incentive ProgramsTraining and potential for growth into new positionsEmployee discount and paid weekly Please apply online or at any of our locations including: 110 Newbury St, Boston (full-time position available & CSR Lead)152 Galen St, Watertown: near Newton Corner (Full-time)391 Washington St, Braintree (Full-time and Part-time) Requirements for Customer Service Representatives Include: Prior customer service experienceGood communication skills and enjoy working with clientsBasic computer skillsQuick problem-solving abilityCash handling experience is a plusFlexible schedule including availability on weekendsInterest in fashion is a plus Dependable Cleaners (), a family owned and operated business since 1944, has served the Boston metro area for 70 years. We have 16 locations in the South Shore, Boston, Brookline and Watertown and we pride ourselves in giving our customers the highest quality in clothing care. We are an award winning dry cleaner, including Best of Boston, Mayor of Boston's Greenovate Award, Best of South Shore Living and over 80 Readers Choice Awards. Dependable Cleaners exercises both green business practices and active community outreach programs.
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"Everyone at this location is so friendly and accommodating. They provide the best service and routinely go above and beyond for me. Best dry cleaners I've had by far!" - Elliot R. customer review Category: Customer Service , Keywords: Customer Service Representative

Reference: 708083366

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