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Unit Coordinator - Emergency Department

Posted on May 15, 2019 by Aspen Valley Hospital

Colorado Springs, CO 80924
Health Care
Immediate Start
Annual Salary
Full-Time
Job Summary: Under general supervision and according to established policies and procedures, provides clerical support for assigned nursing unit.# Transcribes physician#s orders, schedules diagnostic tests, surgery, and therapies for patients; assembles, maintains, and disassembles patient charts; answers telephone and patient intercom calls; providing routine, approved information and relaying other calls and messages.# Communicates and coordinates in a knowledgeable and courteous manner with others.# Maintains confidentiality of patients, medical staff and other employees.# Supports the image of the hospital and medical staff within the hospital and the community. ESSENTIAL FUNCTIONS 50% I ESSENTIAL JOB DUTIES # # Functions as a hub of flow and communication for the emergency department for our staff, patients, visitors, consulting physicians and other AVH departments. # # Provides clerical support for ED:# transcribes physician orders, schedules diagnostic tests, surgery, and therapies for patients.# # # Assembles, maintains, and disassembles patient charts, and maintains ER logbook accurately and legibly.# Files lab or diagnostic results to charts in a timely fashion. # # In a professional fashion, answers telephone and patient intercom calls.# Provides routine, approved information via telephone as needed.# Contacts consulting physicians per MD request (for patient consultation, transfer, etc#) # II SERVICE EXCELLENCE/CUSTOMER SERVICE # # Communicates with kindness and professionalism to patients, visitors and families in the ER or on the telephone. # # Communicates well with various hospital departments and nursing units. # III PATIENT SAFETY # CONFIDENTIALITY # # Adheres reliably to all accepted patient safety standards # # Identifies and promotes new learning around changing patient safety standards of practice # # Follows all security, confidentiality, and privacy policies # IV UNIT SPECIFIC DUTIES # RESPONSIBILITIES / DAY TO DAY OPERATIONS # # Performs clerical support and administrative duties as needed or requested in a timely manner; this includes ordering of clerical or departmental supplies, submitting departmental work orders and other unit specific needs. # # Promptly answers calls from patient triage area and immediately notifies nurse, tech or ambulance personnel. # # Is familiar with PageGate paging system to page medical or administrative support as needed. Understands various group pages. # # Notifies appropriate personnel and departments of an impending surgery or patient admission. # # Copies and assembles patient charts to accompany transfer patients to receiving facility. Provides EMTALA forms to ER MD for completion prior to transfer. # # Communicates drills or overhead page alerts clearly and efficiently as directed. # # Cooperates in training new departmental employees on basic ER Meditech functions. # # Daily pickup and distribution of emergency department mail. # # Actively participates in department meetings with attendance of 80% or better.## Read and respond appropriately to departmental email and postings.# Maintains awareness of AVATAR patient satisfaction improvement initiatives. # V LEADERSHIP # # Demonstrates responsibility and accountability for own professional decision making # # Participates and contributes to unit meetings and activities # # # # POPULATION SPECIFIC CRITERIA N/R # Ensures developmentally and medically appropriate care for all patient populations and age groups. # VII CORE VALUES 50% # Patient Centered:is passionate about patient care, creating positive impressions on a consistent basis and exceeding our patients# expectations. Exhibits courtesy and sensitivity to the needs of patients and their families, responds with a sense of urgency to patient problems, anticipates patient requirements, responds proactively and places the patient#s safety above all else. # # Teamwork:works collaboratively with physicians and other staff and assists whenever possible. He/she openly shares information, provides feedback and participates in appropriate decision making as part of a team of healthcare professionals. Hospital and departmental objectives are placed ahead of individual agendas # # Respect for Others:actively listens to others, takes other opinions into account, and communicates openly and honestly.# He/she demonstrates respect for others by being timely with communications, completion of tasks, and meeting attendance.# The employee is respectful of all physicians, colleagues, patients, visitors, and other stakeholders # # Accountability:takes responsibility for his/her actions, abides by the hospital#s guiding philosophies and policies, and follows through on commitments and physician orders.# He/she provides complete and accurate information to the Physician and/or other members of the work team. takes personal pride and ownership in the quality of care and services provided to all internal and external customers # # Integrity:is truthful, trustworthy, and principled.#He/she#demonstrates character, conviction, and honest and ethical behavior in all interactions with others.##The employee#s word can be trusted.##Behavior is#consistent with these AVH Core Values # KNOWLEDGE, SKILLS # ABILITIES # # EDUCATION/EXPERIENCE REQUIREMENTS # ######### High school graduate ######### Clerical experience preferred # # # KNOWLEDGE AND SKILL REQUIREMENTS # ######### Ability to concentrate and show attention to detail ######### Relatively high degree of analytical abilities ######### Strong interpersonal skills required ######### Ability to work independently LANGUAGE SKILLS # ######### Ability to read and communicate effectively in English ######### Spanish preferred # WORKING CONDITIONS # ######### Normal patient care environment with little exposure to excessive noise, dust and temperature ######### May be exposed to communicable diseases through normal or careless performance of responsibilities ######### May be exposed to mechanical dangers associated with mechanical devices ######### May be exposed to stressful situations # # # DESCRIPTION OF PHYSICAL DEMANDS # PHYSICAL DEMANDS # On-the-job time is spent in the following physical activities.# ########################################################################## - Percent of Time- Stand:####################################################################### 10% Walk:######################################################################## 20% Sit:############################################################################ 60% Talk or hear:############################################################# 99% Use hands to finger, handle or feel:########################## 60% Push or pull:############################################################### 5% Stoop, kneel, crouch or crawl:#################################### 5% Reach with hands and arms:##################################### 40% Taste or smell:############################################################ 5% # This job requires that weight be lifted or force be exerted. ####################################################################################### - Yes/ No - Up to 10 pounds:######################################################## yes## Up to 25 pounds:######################################################## yes## Up to 50 pounds:######################################################### no## Up to 100 pounds:####################################################### no### More than 100 pounds:################################################ no### # This job has vision requirements as follows:############# - Yes/No - Clear close vision:###################################################### yes# Clear distance vision:################################################## yes# Depth perception:####################################################### yes# Three-dimensional vision; ability to judge ## distances and spatial relationships:######################### yes# Ability to adjust eye to bring an object into ## sharp focus:############################################################ yes# # Specific demands not listed: WORK ENVIRONMENT # Job may have exposure to the following environmental conditions: ######################################################################################### -Yes/No - Wet..... click apply for full job details

Reference: 706934668

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