Banquet Server at Tenaya Lodge at Yosemite
Posted on May 8, 2019 by Delaware North
The Opportunity The job: Responsible for serving food and beverage in a professional and friendly manner at assigned banquet functions.
*Reviews shift assignments and BEO's for menu details, etc. This will allow for preparation for the function; place settings, condiments, beverages, etc.
Assists the set up staff in table set up; buffet set up, etc.
Checks the quality of food before serving and prepares and serves beverages for the function.
Double checks tables at assigned station to ensure proper set up.
Maintain an \"open communication\" with the Banquet Captain and Lead Server, letting them know immediately of any changes or special dietary needs.
Serves the guest in a professional and efficient manner.
Follows up on any reasonable request while using proper serving techniques.
Makes supervisor aware of any request or changes by the guest.
Removes dirty dishes from the table as guest finish their meal or each course.
Cleans up after the function, sweep, mop, clean dishes from table, put everything away. (see side work and shift assignments)
Attends premeal briefing at beginning of shift. Attends company orientation and adheres to policies and procedures.
What we need from you:
Customer Oriented - Ability to take care of the customers needs while following company procedures.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Accountability - Ability to accept responsibility and account for his/her actions.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Detail Oriented - Ability to pay attention to the minute details of a project or task. and follow all safety procedures
Energetic - Ability to work at a sustained pace and produce quality work. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment.
Friendly - Ability to exhibit a cheerful demeanor toward all Employees and Guests.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Adaptability - Ability to adapt to change in the workplace.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Preferred
Banquet department experience required
Customer service experience required
Certifications & Licenses: Valid Driver's License with clean driving record.
Other Requirements: Must be able to provide California Food Handlers Card.
Will vary depending on section assignment and current weather conditions. Weather conditions may include, but not limited to snow, rain, sleet, hail, wind, sun shade, cool, and warm. Due to the location of the property in the mountains, some sections may include traversing hills and/or slopes. Must be able to work at an altitude of 5000+ elevation. Work in a fast-paced environment serving multiple guests at the same time. Serving internal and external guests in both an indoor and outdoor environment in a positive atmosphere. Multi-tasking and communication between other associates throughout the shift. High noise levels at times.
Who We Are Take your career beyond the ordinary to the extraordinary.
At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.
Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at .
All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Associated topics: club, concierge, desk, hotel, kings, reservations, resort, service representative, spencer, sunset