Jakes 58 Hotel Casino - Floor Attendant
Posted on May 8, 2019 by Delaware North
Position Details Shifts Available: 1 FT
Ensures effective operation of the gaming floor by providing maintenance of gaming floor equipment and assistance to gaming guests, in accordance with Company s Guest Service Standard, company/departmental policies and NYS Regulations.
Monitors functioning of VGM machines; changes/fixes ticket paper in the machines Patrols assigned section to ensure that players are following rules and that VGM machines are functioning correctly and that section is neat and in clean order.
Will report to supervisor of any deficiencies
Processes jackpot payouts in accordance with company procedures Redeems vouchers for guests when not printed properly
Makes change for guests in prompt manner
Stocks holding area with voucher paper
Answers guest questions about game information, responds to and resolves guests complaints
Performs minor repairs or makes adjustments to VGM machines, resolving problems such as bills jams, machine tilts; reboots and contacts technician or machine vendor for assistance as needed
Records the specifics of malfunctioning machines needing repair on vendor meal book and on the radio room bulletin board
Responsible for cash bank, this is utilized to break down bills for guests
Follows all departmental and state policies and procedures
Utilizes two way radio system professionally to communicate with associates, vendors and Management team
Must role model company guest service program
Other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Must be at least 18 years of age, High School Diploma or GED required
Previous experience in a gaming environment (slots) preferred
Must be able to obtain a New York State Gaming License.
Basic Math skills including addition and subtraction
Able to handle large money transactions
Weekends, Holidays and swing shifts are required
Able to lift and carry up to 20 pounds occasionally
OTHER: Frequent standing and walking for entire length of shift, Ability to push and pull chairs in and out that are in front of machines
Who We Are Take your career beyond the ordinary to the extraordinary.
At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.
Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .
All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Associated topics: director, food service supervisor, frontend, gm, kitchen manager, restaurant general manager, restaurant manager, restaurant operations, shift leader, supervisor