WVNET is seeking to hire a dynamic Data Center Manager to lead and support our team. This is a crucial role maintaining the smooth operation of our data center infrastructure and physical facility. Responsibilities will include ensuring the data center's optimal performance, leading technical staff, maintaining service availability, managing environmental controls, and overseeing facility maintenance and security.

WVNET connects K-12 schools, higher educational institutions, libraries, state and county government, and various not-for-profits to the Internet and the rest of the world through our state-of-the-art network and telecommunications expertise. Our team of dedicated IT professionals provide guidance and training to educators and staff in higher education and K-12 schools. Our research and development of software, tools, and systems address problems and tackle challenges that are unique to West Virginia's public institutions and not-for- profits.

Work Location: Morgantown, WV, 26505

Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt

SALARY/BENEFITS

Starting annual salary range is $75,000 - $85,000 plus excellent State of WV Employee benefits: health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities.

MINIMUM EDUCATION

• Bachelor's degree in information technology, electrical engineering, or related field preferred. Relevant and equivalent experience will be considered in lieu of degree.

MINIMUM EXPERIENCE .*Details of relevant experience must be shown in your resume*

• 5 years facility management experience overseeing electrical and environmental systems, preferably in data center operations.
• 2 years of experience managing or leading data center operations in a 24/7, mission-critical environment.
• 2 years of experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, power circuit installation, and power monitoring.
• 2 years of experience in diagnosing and repairing IT hardware, Servers, network Switches, structured cabling.

JOB DUTIES/RESPONSIBILITIES

Serve as a liaison between WVNET and customers, addressing customer needs and concerns. Manage all aspects of the data center facility, including space allocation, power distribution, and network connectivity. Monitor and maintain environmental controls, such as cooling systems, to ensure equipment functionality and protection. Participate in the development and implement disaster recovery plans, including data backup and recovery procedures, to safeguard critical systems and data. Implement and enforce security protocols and procedures to protect the data center and physical facilities. Collaborate with stakeholders to address security incidents, conduct risk assessments, and develop mitigation strategies. Liaise with external authorities and agencies to ensure compliance with security and safety regulations. Coordinate quarterly meetings of the Building & Safety Committee and resolve environmental health and safety issues. Provide 24/7 availability for addressing data center-related issues or emergencies. Collaborate with other departments to address product-related issues, service delays, or customer complaints. Create and maintain detailed documentation in the ticketing system, including equipment installations, maintenance, and troubleshooting steps. Oversee the NOC, resolving computing and communications-related issues, managing personnel, and ensuring efficient operations. Manage the day-to-day operation of physical facilities, ensuring cleanliness, safety, and compliance with regulations. Coordinate facility maintenance, repairs, renovations, and preventive maintenance tasks. Collaborate with vendors and service providers for facility-related services, such as HVAC and electrical. Maintain accurate records and documentation related to facility management, including work orders and equipment inventory.

KNOWLEDGE/SKILLS/ABILITIES

• Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including, but not limited to; electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, Static Transfer Switch (STS), Power Distribution Unit (PDU) and Automatic Transfer Switch (ATS), HVAC's, CRAC/CRAH's, and Pre-Action Sprinkler Systems.
• Expert knowledge in industrial safety best practices (ie, equipment lockout/tag out procedures, arc Flash protection, OSHA and state regulations.)
• Expert knowledge of structured cabling systems, fiber optics, networking and connectivity standards, hardware installation requirements and industry best practices.
• Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
• Demonstrated ability to lead and direct team members, maintain schedules, and project management.
• Effective communication skills, both written and verbal, regarding technical issues.
• Demonstrated ability to take initiative and ownership and to adapt in a fast-paced environment.

Equal Opportunity/Affirmative Action Employer/Veterans/Disabled

The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.