ECM Pre-Sales Engineer
Posted on Apr 16, 2019 by Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Konica Minolta currently has an exciting opportunity for an ECM Pre-Sales Engineer!
The ECM Pre-Sales Engineer (PSE) is a commissioned sales position. This position is responsible for supporting the ECM Sr. Solutions Consultant by securing the technical close of the solution. The PSE collaborates with sales, and professional services teams to ensure the proposed technical solutions accurately address customer needs.
The ECM Pre-Sales Engineer (PSE) is responsible for the consistent development of a pipeline of opportunities that will result in the quarterly sales goals set for the position. Reporting of all activities associated with this position will come from the in-use CRM system - which requires that all prospecting / sales activities are consistently and timely entered in the CRM system.
Essential Job Functions
Essential job functions include, but are not limited to the following:
- Coordinate closely with Sales -
- Responsible to align solution design with the customers' technical and business requirements
- Demonstrations and Proof-of-Concepts -
- Responsible for identifying customer needs and documenting the solution to effectively work with an ECM Solutions Engineer to demo the solution or provide the proof-of-concept.
- Technical Proposal / RFP Preparation -
- Responsible for managing the RFI/RFP process and the final response.
- Duties include pre-bid meetings, phone conferences, etc.
- Post Implementation Activities -
- Responsible to participate in final review of the implementation, comparing expectations to the delivered results.
- Includes review of ROI and to assist in the development of the Case Study.
- Event Participation -
- Responsible for participating in the planning and execution of various marketing activities.
- Roles may include actively driving attendance, presentations, and general networking activities.
- Performs other duties as assigned.
Competencies (Knowledge, Skills and Abilities)
- Experience providing solutions relating to business process improvement
- Experience servicing internal and external customers
- Experience working with external vendors/ partners
- Experience with Solution or Strategic Selling
- Excellent interpersonal and communications skills Strong listening skills; ability to understand customers' needs and equate them to Konica Minolta ECM solutions
- Ability to execute within a team structure
- Ability to collaborate with internal partners and external vendors
- Strong knowledge of ECM products/services; Kofax Ascent Capture, Hyland OnBase and SharePoint preferred
- Strong knowledge of Microsoft Word and Excel
- Strong knowledge of CRM tools; Salesforce.com a plus
Experience, Educational Reqts and Certifications
- Four- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience
- CDIA+ Certification Required - Successful completion is required during Introductory Period
- AIIM ECMp Certification Required - Successful completion is required in the first 30 days of employment
- Three to five years of experience in complex sales
- Three to five years of experience in the ECM or a related industry
Konica Minolta Offers:
- Outstanding benefits package (including medical, dental, vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Tuition Assistance Program
- Employee Referral Bonus Program
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge technology and workflow solutions.
Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.