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Service Supervisor

Posted on Apr 16, 2019 by DART First State

Wilmington, DE 19850
Professional/Technical Services
15 Apr 2019
Annual Salary
DART First State has an immediate opening for a Service Supervisor in Wilmington, Delaware. This position is responsible for the coordination and direction of an effective, efficient transit system, including the assignment and supervision of all full- and part-time operators within the assigned geographical area or district, including development of schedules and manifests for all full- and part-time operators based on customer needs (trip requests), available resources, and DTC policies and procedures, within the defined user eligibility mandate of the Americans with Disabilities Act (ADA) and all applicable State of Delaware mandates. Specific responsibilities include issuing work and vehicle assignments; schedule development and schedule revision in response to changing service requirements; record and time keeping and review, administration of Collective Bargaining Unit provisions with regard to work assignments, attendance, service operations, discipline, etc.; knowledge of contracted services performance standards; accident investigation techniques; payroll procedures; CAD/AVL communications procedures; farebox and cash turn-in procedures. The Service Supervisor position operates on multiple shifts that span a broad service day. Service Supervisors are required to possess one of the following valid Commercial Driver's License (CDL): CDL Class A with Passenger Endorsement and No Air Brake Restriction or permit CDL Class B with Passenger Endorsement and No Air Brake Restriction or permit Competitive salary and comprehensive benefit package. Interested applicants must submit an application to DART Employment Services, 900 Public Safety Boulevard, Dover, DE 19901 by April 22, 2019. To download an application, go to: DTC is an "Equal Opportunity Employer". Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation, applicants may call . TDD users should call the Delaware Relay Service Number 1- for assistance. Category: Installation & Maintenance , Keywords: Field Service Supervisor

Reference: 694247893

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