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Operational Technology Systems Administrator

Posted on Apr 11, 2019 by Central Arizona Project

Phoenix, AZ 85013
Information Technology
13 Mar 2019
Annual Salary
Salary $32.45 - $42.16 Hourly Location Headquarters - Phoenix 85024, AZ Job Type Full-Time Department Instrumentation & Control Job Number 774 Closing 3/31/:59 PM Arizona Purpose Note: The salary range listed reflects the TARGET HIRING RANGE only and does not represent the full employee pay range for this position.

Provides functional design, support, subject matter expertise and administration for CAP operational technology applications and systems (i.e., Programmable logic controllers (PLC's), Human Machine Interfaces (HMI's), control screens, Historian, collectors and instrumentation). Leads resolution of functional and technical issues by collaborating with technical staff, engineering, operations and external consultants. Provides training to staff and communication to management on service affecting issues. Ensures proper testing and change management processes are followed regarding code or configuration changes, upgrades and patching. Maintains contact with customers, vendors, and industry groups to understand trends and assist CAP make strategic decisions.

CAP EMPLOYEE SUCCESS FACTORS: All employees are personally responsible for workplace safety, reliable attendance, and engaging in collaborative team efforts. Employees are expected to foster an environment of mutual respect, integrity and inclusiveness. Position Responsibilities ESSENTIAL FUNCTIONS & RESPONSIBILITIES: (Essential Functions are not intended to be an all-inclusive list of responsibilities, duties and tasks. They are basic job duties that an employee holding the position must be able to perform with or without reasonable accommodation.)

Provides system administration of computer based control systems CBCS (Waddell), Factory Talk asset center, iHistorian and iFIX web HMI systems. Responsible for continuous and proper functionality. Responsible for system backups, monitoring and supporting redundant servers and multiple critical processes and applications on a production system, as well as network systems, resolves complex operating system problems and coordinates vendor support to ensure high performance and continuous functionality.Configures and modifies real-time and historical databases. Develops, modifies, and tests complex operating display and control panels for use by technical staff, and operators using GE, IDEC, and Factory Talk automation platforms for SCADA and HMI systems, as well as web based interfaces. Develops, modifies, and tests PLC code for various system modifications and upgrades across the CAP aqueduct system.Provides lead technical support for engineers, technicians, and field personnel to analyze and resolve problems related to PLC's, HMI's, instrumentation, flowmeters, industrial control, and automation equipment. Provides training to technical staff regarding system updates and changes.Develops, implements and modifies numerous special reports for internal and external customer needs and requirements. This involves extensive programming, data extraction and compilation of various Historian data (real-time and historical) and utilizes software and methods (manual and automatic) for both calculation and informational reporting.Develops, designs, and implements Operational Technology policies relating to network and IT security, patching of O.T. equipment, and firmware upgrades of various industrial control systems. Knowledge, Skills, & Abilities 1A. MINIMUM QUALIFICATIONS REQUIRED
Education, Knowledge, Training, Skills, and Experience:
Two (2) years of related professional work experience.Bachelor's degree in Electrical Engineering, Electrical or Electronics Technology, Computer Information Systems, or a related field; OR a completion of a registered electrical apprenticeship plus an additional two (2) years of related professional work experience; OR an Associate's degree with an additional three (3) years of related professional work experience. Experience developing, administering, and maintaining historian systems.Experience installing, testing, and commissioning SCADA/HMI systems.Ability to develop, modify, and test PLC code using various software platforms.Ability to read and understand industrial electronic and electrical drawings and instruction manuals.Strong working knowledge of windows based server platforms.Proven ability to write clear and concise documentation, procedures, and correspondence.
Required Certifications or Licenses: Must possess a valid driver's license and maintain a good driving record. This is a safety-sensitive position and requires physical testing.

Education, Knowledge, Training, Skills, and Experience:
Certified Automation Professional (CAP), ISA Certified Control Systems Technician (CCST) level III, or other relevant controls industry Certification.Network/information security certification or experience a plus. 2. CRITICAL THINKING AND DECISION MAKING

Independence and Impact: Must make critical technology decisions based upon CAP requirements, industry trends, and departmental goals. Decisions may have input from project team members, customers, Operations, Maintenance and Technology management. Must be detail oriented, organized, and able to critically analyze business processes.

Impact: Must make crucial decisions affecting production systems that could impact CAP's core business and financial stability. Decisions directly impact the effectiveness of the represented business units.


Type and Purpose: Frequently communicates with outside vendors, industry groups, other customers, and CAP managers to define and implement application requirements, application configurations, application customizations, and project priorities.

Purpose: Must answer questions and resolve problems in a very complex environment with long-term impacts. To define business technology requirements, procedures and priorities. To confer with vendor technical support to coordinate installations and resolve problems using strong interpersonal skills.


Directs assigned team members of CAP super users from different divisions, systems administrators, and consultants. Must create project plans and keep assigned team members on time, within budget, and within scope of the project.

Supplemental Information WORKING CONDITIONS

The physical demands and work environment described here are representative of those that persons in this position will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Physical Demands: The essential job requirements involve standing, walking, bending, crawling, kneeling, reaching, pushing, pulling, smelling, squatting, stooping, twisting, climbing and sitting. Another essential requirement is lifting, carrying, pushing and pulling (in any combination thereof) of objects up to 50 pounds. The position also requires grasping and manipulation of work objects.

This position requires functional testing. Essential to this position is corrected or non-corrected vision. Example: must be able to see, read and interpret work plans, maps, manuals, blueprints, specifications, books, etc., including seeing various colors. Must also be able to see to operate work equipment.

Also essential to this position is corrected or non-corrected hearing which is necessary for the ability to hear and comprehend voice communications and operating equipment as well as the ability to speak to communicate to individuals on the job. Must be able to hear to operate work equipment.

Persons in this position must have the ability to see and to hear in order to drive a CAP vehicle on improved and unimproved roads. In addition, they must ensure that road safety laws and road safety precautions are followed.

This position involves extensive in-state travel.

Work Environment: Persons in this position may work in a pumping plant, along the aqueduct, and/or inside CAP structures. The pumping plants are electrically heated and cooled and included multi-level equipment and office structures. Persons in this position drive vehicles or equipment on improved and unimproved roadways. Outside working conditions are dependent on the weather, which involves extreme heat in the summer (temperatures over 100 degrees) and cold in the winter (temperatures below freezing). Some work activities are performed inside CAP structures that are neither heated nor air-conditioned. Noise levels are generally minimal, however, they can be excessive for brief periods of time. Persons in this position move about using various conveyances such as elevators, stairways, walk ramps and/or overhead cranes. From time to time, persons in this position are required to work at heights off the ground or floor ranging from five to 25 feet, using ladders, scaffolding and/or hoist chairs. Persons in this position may work in confined work areas from time to time, occasionally work indoors in either a single-level or upper-level structured office buildings, which are electrically-heated, air-conditioned and smoke-free, and work in the field, having to walk up and down or along extremely rough terrain. Persons in this position will have exposure to flora, fauna and the natural habitat of the desert environment. Category: Technology , Keywords: System Administrator

Reference: 692126474