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Account Executive

Posted on Apr 11, 2019 by Clarkdietrich Building Systems

Warren, OH 44483
6 Mar 2019
Annual Salary
Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is stronger than steel, by applying to become an Account Executive at our Warren, Ohio location.
The Account Executive coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area.

Works with the sales manager to meet or exceed company metrics.

Total Margin dollars
Total volume by major product category and region
Daily CWT by product group
Average stop weight and average truck weight
Total returns and allowances
Prospecting -- Dormant Accounts, New Locations
CRM engagement

Customer Contact for Order Management

Builds and maintains customer relationships
Organizes and Manages production cycle -- Order entry to shipment
Maintains pricing and product accuracy through order process
Communicates with all facets of the team: Territory Managers, Sales Manager, Operations, Traffic, and Credit
Works with Traffic Department for all logistics of customer shipments including routing, stops, etc...
Main contact for all customer inquiries during order process

Customer Contact for Quote Management

Enters quotes for customers:
Price Agreement / Quote
Communicates with Territory Managers and Sales Manager on Quote Management
Tracks and provides follow-up on quotes and price agreements

Customer Interaction

Create call rotation for customer base
Daily and weekly communication with Territory Manager and Sales Manager
Log key situations and conversations in CRM Program

Other Responsibilities

Daily Shipping Meetings
Attend sales meetings and presentations
Provide account coverage when necessary
Learn Clark Dietrich products and services through provided training and individual research
Provide data and participate in Account Reviews for assigned markets
Maintain and update Customer Contact information
Achieve goals and objectives set forth by Sales Manager
Resolve sales adjustments (credits) coordinate returns / pick-ups, log necessary incidents utilizing CRM system
Limited travel to assigned territory


Strong communication, customer service, and organizational skills
Detail orientated
Able to work in a team environment
Excellent Microsoft Office Skills
Strong interest in continuous improvement
Ability to work with offsite locations to resolve problems
Strong work ethic


Bachelor's degree preferred


Ability to analyze complex issues.


Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
401(k) with company match
Annual Incentive
Paid Time Off
Tuition Reimbursement
Professional Certification Reimbursement Program
Community Service Day
Category: Sales , Keywords: Sales Account Executive

Reference: 692126448

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