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Field Service Technician

Posted on Apr 11, 2019 by Ecolab

Syracuse, NY 13235
Professional/Technical Services
Immediate Start
Annual Salary
Additional Job Description

What if you could grow your career while making the world a cleaner, safer and healthier place? Help prevent the spread of infection? And touch what is fundamental to saving lives? As respected leader in healthcare, we foster collaboration to create innovative solutions that improve health outcomes and keep patients safe. We are a global leader making an impact and delighting our customers in more than 170 countries, in a workplace where our voices matter, our contributions are rewarded and our employees are inspired.

Join Ecolab's industry leading Healthcare team as a Field Service Technician to provide installation and preventative maintenance for assigned route schedules. You will work with a comprehensive line of products including instrument care & surface disinfectants, surgical scrubs, antibacterial hand rinses & more. Only Ecolab has a portfolio of solutions to serve the broad needs of the healthcare industry & unique needs of customers. With Ecolab you can make your service and customer relationship expertise work for you. Make an impact. Build the healthcare career you've always wanted. Join our team and experience more.

We are looking for candidates who will reside in Albany or Syracuse New York . Travel is required.

What You Will Do:

  • Install and perform preventative maintenance on Healthcare dispensing systems including instrument care, skin care and disinfectant dispensers
  • Perform electrical, mechanical, and plumbing repairs providing customers with technical service and support
  • Provide accurate and timely reporting including monthly expense reports, progress reports, daily service call reports, weekly tracking and route completion reports
  • Maintain detailed records of service visits, including technical problems encountered and parts employed to correct those problems
  • Prioritize workload with manager to execute an efficient and cost effective preventative maintenance route schedule to meet commitments
  • Execute individual installation projects and medical equipment installations
  • Identify and solve customer problems through effective troubleshooting and problem-solving skills
  • Respond to emergency service calls as directed by manager to assist customers in crisis which may occur nights, weekends or holidays
  • Maintain sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products.
  • Provide customer with usage and product training as needed.
  • Ability to be flexible on occasion to assist in other locations based on business need

Basic Qualifications:

  • High School degree or equivalent
  • A minimum of 2 years work or military experience
  • Previous field service experience required
  • A valid driver's license with an acceptable motor vehicle record (2 years)
  • No immigration sponsorship offered for this role
  • Overnight travel required

Preferred Qualifications:

  • Electrical or mechanical related Associate's degree preferred
  • Technical aptitude in plumbing, electrical, mechanical and programmable logic controllers
  • Excellent organization/time management skills
  • Computer proficiency in MS Outlook, Word and Excel
  • Ability to read schematic drawings
  • Understanding of national and local national plumbing and electrical codes
  • Excellent communication and interpersonal skills
  • Ability to work independently with self-motivation

What's in it For You:

  • Enjoy a paid training program allowing you to learn from successful professionals
  • Receive a company vehicle for business and personal use
  • Carve out a long term, advanced career path in sales and service, corporate accounts, or management
  • Flexible, independent work environment where you will plan your own schedule
  • Access to best in class resources, tools, and technology
  • Grow your income as you drive sales

Reference: 692112147

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