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Technical Service Representative II

Posted on Apr 11, 2019 by Ecolab

Bakersfield, CA 93301
Call Center & Customer Service
Immediate Start
Annual Salary

Technical Service Representative II

Nalco Champion, an Ecolab Company, has an immediate need for a Technical Service Representative II in our Energy Services group located in Bakersfield, CA. If you are a strong operations professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits.

What's in it For You:

  • Enjoy a paid training allowing you to learn from successful professionals
  • Opportunity for a long term, advances career path in service, sales, or management
  • Access to best in class resources, tools, and technology
  • Grow your income as you drive growth
  • Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment
  • Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!

What Will You Do:

  • Ensures a safe work environment, promotes a safety culture and actively works to achieve goal zero. Promptly reports every incident, near miss, or injury to leader as soon as feasibly possible
  • Supports services include: sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
  • Delivers chemical to customers as needed following DOT requirements
  • Conducts regular inventory per the customer requirements and records in appropriate place
  • Maintains accurate service reports, monitors the performance of equipment and informs engineers of recurring issues
  • Provide routine service support to Sales Reps in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
  • Engages in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
  • Assist Sales Reps with start-ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products.

Position Details:

  • Plant located in: Bakersfield, CA
  • Work week and shift: DETAILS (including weekend rotation, if applicable)
  • Travel up to 10%

Minimum Qualifications:

  • High school diploma or equivalent
  • No industry experience required
  • No immigration sponsorship offered

Physical Demands:

  • Able to lift and carry 50 pounds
  • Have the ability to bend, squat down, and reach above your head
  • Ability to climb stairs and ladders

Preferred Qualifications:

  • Effective time management, ability to multi-task.
  • Closely monitored with training and coaching
  • Basic communication and interpersonal skills
  • Basic problem-solving skills
  • Basic mechanical aptitude


  • Equipment used at location
  • Nalco Champion safety best practices, policies, procedures, etc.
  • Inventory principles, process and procedures

Nalco Champion, an Ecolab company, provides safe, sustainable chemistry programs and services to the upstream and midstream oil and gas industry, refineries and petrochemical operations. Through onsite problem solving and the application of innovative technologies, we maximize production, optimize water use and overcome complex challenges in the world's toughest energy frontiers.

Reference: 692112146