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Production Assistant Mgr- FedEx Store

Posted on Apr 10, 2019 by FedEx Office

Dayton, OH 45458
Senior Appointments
Immediate Start
Annual Salary
Job Number: BR
Employment Type: Regular Full-Time
Job Category: Operations
Shift: Any
Region: 033 : CPCs
Address Line 1: 8209 Washington Church Rd
City: Dayton
State: Ohio
Zip Code: 45458
Position Summary The Production Assistant Manager is required to lead a major center business unit, which includes decision making in area involving customers, team members, operational issues, business planning, priority setting, creating staff schedules, team member performance appraisals, compliance with company policies, and assisting the center manager with any and all areas of center business. The Production Assistant Manager is also required to perform all functions normally performed by the Production Operator, Production Specialist, Production Lead Coordinator and Production Quality Specialist.
General Duties and Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Manage center in the absence of the center manager
Lead major center business unit which involves supporting customers, managing team members, operational issues, monitoring and facilitating all production processes including the tracking, pick-up and delivery and quality check processes
Interview job applicants ensuring compliance of all company hiring policies; assist center manager with the hiring of team members
Plan, organize and direct the activities of team members
Evaluate the efficiency and productivity of team members by establishing performance standards and objectives and assist the center manager with conducting regular performance appraisals
Assist team members in goal setting and skill development
Provide feedback on disciplinary actions and administer Positive Discipline after review by manager
Provide work leadership on assigned shifts
Provide performance related feedback on team members to the center manager
Provide training and coaching to team members on assigned shifts
Perform manager functions and administrative tasks
Ensure that work produced by team members is in accordance with company standards
Ensure adequate supplies are available to produce requested orders
Monitor and comply with quality control procedures
Responsible for ensuring quality during and after production process
Ensure communication among shifts
All other duties as needed or required
Minimum Qualifications and Requirements High school diploma or equivalent education
Bachelor's degree preferred
2+ years of high-volume document reproduction experience or quality controls
1+ year of related experience
Prior experience of FXO products & services offerings preferred
Commercial print environment experience preferred
Supervisory experience preferred
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
Essential Functions Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Quality Driven Management (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
  • Suggests areas for improvement in internal processes along with possible solutions
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
  • Applies Quality concepts presented at training during daily activities
  • Supports FedEx Office Quality initiatives
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
America's Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at

Reference: 691593757