RN Oncology Services Coordinator
Posted on Apr 10, 2019 by Good Samaritan Hospital
DescriptionSHIFT: No Weekends
Good Samaritan Hospita l is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the Mission Oaks campus in Los Gatos, California. Recognized nationally for quality and safety, it has an 'A' from The Leapfrog Group and has been voted a "Family Favorite" hospital for more than ten years. It is one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times. Good Samaritan is a leader in neurosciences, high-risk obstetrics, advanced cardiology and innovative surgery techniques, and is a Joint Commission-certified Comprehensive Stroke Center and an accredited Chest Pain Center.
Serve as the day-to-day lead of a multidisciplinary team within the department of 5 Medical Surgical Oncology and Infusion/Short Stay Services. Under the supervision of the director, facilitate the development, implementation, and organization of the processes of both Outpatient Infusion/Short Stay services and Inpatient care.
Coordinate efforts between physicians, patient registration, central scheduling, pharmacy, hospital administration, other departments, and the nursing staff to ensure efficient treatment delivery to infusion patients while tracking the progress and productivity of the services and identifying areas requiring attention or improvement. Ensure outpatient and inpatient service compliance with the mandates and requirements of the governing and accrediting bodies (such as The Joint Commission, American College of Surgeons Commission on Cancer, California Department of Public Health, and The National Institute for Occupational Health and Safety). Monitor related care quality performance metrics (such as hospital/healthcare associated infections or conditions). Coordinate in-services to reinforce and promote staff education, evidence-based practice and clinical competency following hospital policy and procedures. Lead multidisciplinary team rounds on a regular basis to meet patient/family's needs. Identify and communicate potential barriers and care gaps effectively to the attending physician, hospitalist, specialist, case manager, social worker and the nursing staff to facilitate efficient inpatient discharge planning in advance.
Initiate necessary process improvements utilizing resources offered by the organization, e.g., Clinical Outcomes Group, Nursing Leadership, executive service line leadership, multidisciplinary teams, etc. Aligning with hospital leadership strategic vision and priorities set by the director, act as a role model leading staff to achieve service excellence in patient experience, employee engagement, and physician relations. Collaborate with finance department, internal auditor, and billing department to ensure accurate billing and documentation of services provided. Review with Clinical Resources and Supply Chain to minimize inventory/supply waste.
B.S.N. required, M.A./M.S. preferred, Chemotherapy Biotherapy Certification required, Oncology Certified Nurse (OCN) Certification preferred; required within 6 months of hire, BCLS Certification, 5 Years of nursing experience, Oncology experience required.