Member Value and Recruitment Coordinator
Posted on Apr 10, 2019 by Professional Photographers of America
We are looking for that special someone who wants to be part of the team and contribute to our continuing success. Here at Professional Photographers of America, we work hard and get the job done in an environment that promotes teamwork, creativity, and professionalism.
As an employee of PPA, we work together to make PPA an excellent place to work. We engage in meaningful discussions, treat each other with respect and courtesy, and never gossip about one another.
We are here to help our members succeed as photographers and small business entities, while promoting the industry of Professional Photography.
This position is responsible for coordinating and implementing programs that help us achieve our member recruitment, engagement and retention goals. This position will have significant interaction with members, prospects, and staff so good judgment, prompt follow-up and a sense of urgency are a must.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Work with Director of Membership to create and execute new member recruitment campaigns.
Track recruitment campaign analytics and provide a summary of each campaign to Director along with appropriate suggestions.
Work with Director of Membership to create and execute annual come back plan. This includes: reinstates, drops and involuntary churn.
Represent PPA at tradeshows and events as requested.
Work with Manager of Member Experience to coordinate periodic "Pulse Check" phone calls as needed.
Work with internal resources and outside partners to plan and execute membership webinars.
Work closely the Director of Membership to create and update monthly membership dashboards
Actively seek out new member benefits to create additional value for PPA; working closely with other staff members to ensure compatibility and revenue.
Coordinate mailing and production of new member welcome and renewal kits.
Coordinate projects for membership intern and part-time fulfillment employees.
Research industry trends on customer recruitment and identifies new segments of the market to reach.
In coordination with the Marketing and Communications Department, develop monthly lead generation campaigns.
Work within the department to audit the membership database for accuracy.
Develop and retain a good working knowledge of PPA, its member programs and benefits, the professional photographic industry, copyright issues, PPA's Indemnification Trust, and PPA's membership database and processes.
Performs other duties as assigned.
Category: Human Resources , Keywords: Recruitment Coordinator