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Customer Service Associate

Posted on Apr 10, 2019 by Avis Budget Group

Hanover, MD 21076
Call Center & Customer Service
3 Apr 2019
Annual Salary
Full-Time
CUSTOMER SERVICE ASSOCIATE - BE A HERO TO OUR CUSTOMERS
As a Customer Service Associate, you will be working outside for the majority of your shift to greet
customers as they return their rental car to our lot ensuring a smooth and safe traffic flow. Additionally, as a Customer Service Associate, you will be responsible ensuring customer satisfaction by assisting customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait. You may also be at our preferred booth ensuring contracts are set up or the exit gate checking contracts and answering any last minute customer
questions.

Requirements of the Customer Service Agent:

Must have a high school diploma or equivalent
At least 6 months of experience in a customer service role
Valid driver's license and a good driving record with previous driving experience
Basic computer skills to enter information into our database
Ability to work a flexible schedule that includes
mornings, nights, weekends, and overnight shifts.

We offer a wide range of exciting benefits for part time employees, including:

Medical Dental Vision, & 401k
Employee discounts
Training opportunities
Opportunities to make charitable donations
Voluntary unpaid time off
Discounted prices on the purchase of Avis/Budget cars
Vacation car rental

A valid driver's license is required for all positions. Drug screening is a part of our hiring process.
To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview.
Avis Budget is an EO employer - M/F/Vets/Disabled
The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.
This advertisement does not constitute a promise or guarantee of employment.

Type of employment: Full Time Category: Customer Service , Keywords: Customer Service Representative

Reference: 690907930

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