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Sr Business Solutions Delivery Manager

Posted on Apr 9, 2019 by MetLife

Cary, NC 27518
Immediate Start
Annual Salary

Job Location : Cary, NC

Role Value Proposition : Lead efforts to develop and implement new analytics opportunities within the E2E disability process and drive business value. Takes projects from original concept through final implementation, provide a single point of contact for assigned projects. Define project scope and objectives. Develop detailed work plans, schedules, project estimates, resource plans and status reports.

Key Responsibilities:

  • Oversees analytic solution delivery projects that may span across multiple areas, functions, and/or lines of business.
  • Determines specific requirements to address complex and varied business needs.
  • Responsible for overseeing complex and/or high profile vendors.

Essential Business Experience and Technical Skills:


  • 8 -10 years related business experience with 5 years experience leading people and projects
  • Basic knowledge of Lean Management and/or experience with process improvement (Green/Black Belt certified)
  • Advanced Change Management experience
  • Demonstrates ability to lead teams and individuals to take action without direct authority over them
  • Strong strategic analytical and problem-solving skills to drive impact
  • Project and effective time management experience to demonstrate ability to deliver timely results
  • Proficient knowledge of disability insurance products, related business functions, processes/procedures, workflow, systems, and transactions


  • Bachelors Degree
  • Coaching skills
  • Bilingual in English & Spanish a plus



Business Category

Global Operations

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition # 107491

Reference: 690774086

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