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TS02 - Production Support Technical Lead

Posted on Apr 9, 2019 by Vanguard

Malvern, PA 19355
Information Technology
Immediate Start
Annual Salary
To provide senior level IT technical lead services, including the direction, evaluation, selection, configuration, implementation, and integration of new or existing technologies and tools.

Duties and Responsibilities
1. Provides senior level IT technical lead services and direction (which may include) software, middleware, and/or hardware projects (e.g., applications, networks, communications, and client server technologies) on a single platform. Provides technical expertise in systems, technical infrastructure, tools, modeling, external interfaces, and other areas. Completes complex development, design, implementation, architecture design specification, and maintenance activities.
2. Ensures the viability of IT deliverables. Recommends development options, including design, build/buy, and vendor purchase. Conducts testing, including functionality, technical limitations, and security.
3. Identifies potential solutions, including the cost/benefit of each option. May approve solutions proposed by team members. Resolves complex issues uncovered by testers and internal clients.
4. Communicates with project manager on a frequent basis. Identifies tasks and issues that may have an impact on service levels or schedules. Provides realistic task and cost estimates. May screen resumes, interviews, make hiring and assignment recommendations, and write reviews.
5. Maintains current knowledge of IT development methodology, architecture design, and technical standards. Mentors IT staff with less experience and identifies training needs.
6. Communicates with technical leads, IT groups, and clients so they understand the project's technical implications, dependencies, and potential conflicts. Evaluates the impacts of change requests on own/shared technologies.
7. Reviews and approves documentation and diagrams created by IT team members, (e.g., system specifications). Writes documentation, including technical standards and processes.
8. Identifies opportunities for continuous quality improvement of technical standards, methodologies, and technologies.
9. May participate in design, code, and test Inspections throughout product life cycle to contribute technical expertise and to identify issues. Presents technical status and issues at milestone reviews.
10. For teams without a BSA, performs this staff member's duties, including interviewing business liaisons to write the functional requirements. In the absence of the project manager, performs this staff member's duties, including coordinating daily systems analysis and development activities.
11. Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures. Verifies team's deliverables meet Information Security requirements.
12. Participates in special projects and performs other duties as assigned.

  • Undergraduate degree in a related field or the equivalent combination of training and experience
  • Five years experience in UI/ Midtier technical specialty. For development technical leads, includes two years' developer experience.
  • Strong analysis and problem solving skills
  • Knowledge of the financial services industry
  • Base Development Skillsets:
    • To provide intermediate level system analysis, design, development, and implementation of NGA, Legacy and cloud applications using
      • Java (JPA, REST, batch)
      • JavaScript
      • JSF
      • Facelets
      • Angular , Angular JS
      • HTML
      • Unix/Linux
  • Additional Development Skillsets that are helpful to the role:
    • Understanding of Oracle and DB2 databases
    • Experience with Cloud and AWS Services
  • Duties:
    • Issue identification and Resolution of UI/ Midtier Applications issues
    • Assisting applications teams with review of code and establishing best practices
    • Rotational On-Call Support
  • Strong written and oral communication skills, preferred
  • Advanced knowledge of a wide range of technologies within technical specialty - from state of the art to legacy systems, preferred
  • For development only: Advanced knowledge of one or more testing tools, performance tools, and scripting languages, preferred:
Special Factors
1. Weekday coverage: Regularly scheduled 5-day week, Mon. - Fri., normal business hours
2. Remote and off hours support: See additional information for the specific requirements for this posting.
3. On call: See additional information for the specific requirements for this posting.
4. Travel: For Charlotte, NC-based staff, limited travel to Valley Forge, PA is required, including new employee orientation, project kickoff meetings, and training

Vanguard is not offering visa sponsorship for this position.

1. Works on one medium size project or multiple small projects with timelines of 3 - 12 months
2. Works on similar technologies (e.g., applications), for a single platform and business area, for systems with large numbers of interfaces and users

Reference: 690529867