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Escrow Operations manager

Posted on Apr 8, 2019 by Century Communities

Littleton, CO 80120
8 Apr 2019
Annual Salary
Escrow Operations Manager Essential Functions Oversee, monitor and report on all branch operation's profitability, including goal establishment, communication and execution. Interpret financial data and adjust as needed to manage expenses and maintain profitability.Responsible for coaching, mentoring, hiring and training all escrow staff. Delegate assignments and provide development opportunities. Oversee escrow branch workflow and resolves escalated issues.Stay current with regulatory requirements for escrow; maintain Good Fund policies; monitor data security practices; ensure branches and officers are insured and licensed properly.Develop and monitor escrow metrics, report results to senior management and provide recommendations for policy change based on individual or combined branch results.Travel to branch locations. Knowledge and Skills/Technology Used Prior experience managing multi-state escrow operationsHighly organized, detail oriented, and metric drivenProven ability to create processes and drive efficiencyStrong organizational skills and ability to prioritize effectivelyProficient in Softpro and Microsoft Office Specialized knowledge in one or more escrow product areas.Prior experience managing based on P&L and financial dataCustomer Service oriented - responds promptly to customer needs; solicits customer feedback to improve service; respond to requests for service and assistance; meets commitments.Must be able to establish credibility and be decisive, coupled with the ability to recognize and support the organization's preferences and priorities.Strong supervisory and team building skills - balance team and individual responsibilities; exhibit objectivity and openness to others' views; provide and welcome feedback; contribute to positive team spirit; put the success of the team above own interests; able to build and maintain positive morale and drive teams' commitments to goals and objectives.Strong written, verbal and interpersonal communication - writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively; focuses on solving conflict; speaks clearly and persuasively; and demonstrates effective presentation skills. Category: Legal , Keywords: Escrow Manager

Reference: 689941393