This Job Vacancy has Expired!

1st Line Engineer - 6 months - £100 a day - Croydon

Involved Solutions

Posted on May 25, 2023 by Involved Solutions

Croydon, Surrey, United Kingdom
Immediate Start
£100 - £100 Daily

Role: 1st Line Support Engineer
Location: Croydon
Rate: Up to £100.00 Inside IR35
Contract Duration: 6 months + potential extension

An enthusiastic and energetic 1st Line Support Engineer is required by an exciting organisation. This exciting company are looking for a 1st Line Support Engineer confident communicator with great customer service experience. This is a great opportunity to kickstart your career within the tech industry.

The 1st Line Support Engineer will be:

  • 1st line support for diagnosing problems and issues.
  • Liaising with networks to troubleshoot and diagnose first line faults.
  • Logging phone calls and triaging queries.
  • Handling service requests and incident logging, ownership, updating and closure
  • Creating IT Accounts and supporting applications/corporate systems
  • Providing first line troubleshooting and incident resolution, escalating as appropriate
  • Updating documentation as required

Essential Requirements the 1st Line Support Engineer will have:

  • Desktop support experience
  • Active Directory - Account management experience, password resets, account creation
  • Office 365- Using the suite, providing support and account management
  • Hardware support
  • Excellent communication skills.
  • Passion for IT
  • Experience of using Microsoft tools including Excel.

Desirable requirements:

  • Networking skills
  • Previous experience supporting a school.
  • Qualifications/degree

We are looking for an enthusiastic and confident individual who is looking for an exciting challenge in a welcoming company. You must be personable and a great communicator. If you would like to be considered for the 1st Line Support Engineer role, please apply in the initial instance.

Office 365/Active Directory/Apprentice/Apprenticeship/Graduate/Entry/Entry level/O365/AD/Hardware/1st line/1st line support/IT Support/1st line engineer/Support Engineer/IT Degree/IT Apprentice/Service Desk/IT University/Printers/ticketing/helpdesk/IT Apprentice/School IT Support/School support/Hardware support/Networking/Switches

Reference: 2563162519


Alert me to jobs like this:

1st Line Engineer - 6 months - £100 a day - Croydon in Croydon, Surrey, United Kingdom, Contract/Project

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test