FX Trading Support Analyst - Investment Bank

FX Trading Support Analyst - Investment Bank

The Trading Support teams are in charge of providing traders and sales functional help on Front Office applications: algorithmic trading, pricing calculation, position management, exchange order handling, electronic booking and internal order management issues. The team core activity is to provide high quality analysis of business and technical issues to traders, and as such requires good IT and analytical skills, fluent English, alongside a strong learning capacity fully support the complex architecture of our trading systems.

Technical Knowledge

- Investigate incident root cause and provide workaround to traders on variety of issues, ranging from mispricing, misbooking, incorrect position, etc

- Manage/Own P1/P2 incidents and problems end to end

- Communicates with internal users and management over incidents and post-mortems

- Ensures all support issues are correctly logged in the Bank incident management system with relevant details (downtime, slowness etc ) and ownership of their resolution

- Diagnoses issues: establishes their root case.

- Initiates task force over critical incidents

- Liaises with upstream and downstream systems support teams as appropriate

- Monitors application state and input/output data correctness throughout the day, hand-over with follow the Sun support teams

- Performs system administration

- Updates the relevant Production KPIs

- Monitoring using in house tools and Python scripts

Business Knowledge

- Coverage of below FX applications production implementation, troubleshooting and monitoring:

• Market access (connectivity, protocol definition issues, latency analysis)
• Algorithmic hedging (strategies, orders configuration, OR setup)
• Algorithmic (GTD, GTC) and OBO trading (stop, limit, call, fixings, linked orders)
• Pricing (Spot/Outright)
• Market making gateways (spot/outright/STP trading)
• Market taking platforms (liquidity sourcing)
• Position management and integration
• Booking flow and related coherence cache
• Client orders management platform

Inside IR35; Partly Remote

Adlam Consulting operates as an Employment Agency & an Employment Business Applicants must be eligible to work in the specified location