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Senior Applications Support

Picture More Ltd

Posted on May 25, 2023 by Picture More Ltd

Manchester, Lancashire, United Kingdom
Immediate Start
£60k - £70k Annual

Senior Applications Support

About you

Do you will have Strong written and verbal communication skills?
Are you able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors?
If you possess the ability to work in a diverse team environment, effectively support the demanding needs of a business that will in provide you with a hybrid working model; great benefits and a generous salary then this could be for you.

Your Responsibilities

  • Working with various vendors and other business personal, dealing with escalated issues.
  • Managing and resolving escalated issues (Working within an ITIL Framework)
  • You will be monitoring and conducting enterprise applications to ensure stability across the firms' application Portfolio.
  • Creating and updating documentation
  • You will be maintaining your knowledge of upcoming technology and share this with the team.
  • Ensure knowledge is shared and systems are supported on a global scale.
  • Conducting deep dive analysis on technical issues ensuring all procedures are followed.
  • We will need you to contribute to project work ensuring smooth transitions.
  • You will be acting as a subject matter expert when working with but not limited too; global customer support and Project Teams.

Technical Skills Required

  • Highly Skilled with the MS Application Stack
  • In depth experience using Document Management Systems (iManage Preferable)
  • Highly Skilled with one or more of the following MS SQL/TSQL/DBA
  • Previous Back End Application Support
  • Highly Skilled with Windows Server
  • Experienced with On-Prem AD and Azure Active Directory
  • Experience with MS Office Apps and Integrations
  • Mobile and Web Applications (Advantageous)
  • Working with Cloud based systems such as: SaaS/PaaS/IaaS

Salary: £60,000 - £70,000

Location - 2 days onsite (Manchester) 3 days' work from home

This firm has a fantastic benefits package and offers great progression within the company as well as annual salary reviews.

This role may suit candidates, who hold the following job titles: Applications Analyst, Applications Engineer, IT Support Engineer, 3rd Line Support Analyst, Technical Support Engineer, Applications Packager.

Environment: Office 365, Windows 10, AD, Azure, ITIL framework, SQL, iManage.

Reference: 2562974978


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Senior Applications Support in Manchester, Lancashire, United Kingdom, Full-Time

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