Service Delivery Manager (German Language)

Posted on May 24, 2023 by Infoplus Technologies UK Ltd

Frankfurt am Main, Hessen, Germany
Immediate Start
Annual Salary

German fluency is mandatory

Lead delivery for the Applications portfolio and be a Single Point of Contact for all business needs and a liaison between business and IT Services.

Your skill set

Max. 6 bullet points

  • Desirable 14+ years, Min experience of 5 years as Program Manager/Service Integration Leader
  • Proven experience in client facing roles, with Senior Executive stakeholders.
  • Strong industry experience in one or more domains
  • Establishing robust program management governance and controls, including legal and contractual compliance
  • Agile Expertise in managing programs in scaled agile (eg SAFe) ways of working
  • Create and maintain the sprint backlog, as well as prioritize the stories according to the application vision and strategic roadmap.
  • Strong techno domain expertise in the company's business processes.
  • Ability to evaluate and analyze existing business processes, and uncover areas for improvements
  • Collaborate with Enterprise Architect for reviews and required approvals
  • Robust experience in one or more Business-Technology areas (Cloud transformation, Experience/Design led transformation, Digital Transformation, Mobility Solutions, etc.)
  • Exposure to Green field development, Platform implementations, Varied Business models
  • Ability to drive SOW creation, proposals and other pre sales activities
  • English fluency is mandatory
  • German fluency is mandatory

Your working area & responsibilities

Max. 6 bullet points

  • Accountable for Program delivery and value realization, with strong experience across transformation, Support and managed services engagements
  • Manage end to end program demonstrating strong execution capability in diverse and/or challenging environments.
  • Report to program management office and steering committee on the overall health of the program, delivery quality and progress of tasks
  • Manage resolution of issues spanning across multiple tracks and platforms and coordinate with other support teams and vendors to resolve the issue.
  • Manage interactions with Vendors through agreed Governance Framework

Provide regular performance reporting.

Reference: 2562459098

Share this job:

Alert me to jobs like this:

Service Delivery Manager (German Language) in Frankfurt am Main, Hessen, Germany, Contract/Project

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Associate Country Manager

Frankfurt am Main, Hessen, Germany