Supplier Manager

Supplier Performance/Assurance Manager required for leading client.

• Previous involvement with managing third party suppliers.
• Experience to conduct meaningful discussions around how IT Services are meeting customer needs. Relationship building skills and the ability to empathise with customers and their needs
• The ability to demonstrate a high level of presentation skills adapting to all levels of audience. Ability to lead virtual support groups, suppliers and internal & external customers
• Solid technical background and commercial awareness so that the Service Manager can participate in both technical and commercial discussions. Ability to understand the technology requirements/drivers.
• Proficiency in customer management techniques: The complete sequence of activities required to manage customers' expectations from understanding customer requirements to capturing and delivering a service