Manager of IT Vendor Management

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Enterprise Company is currently seeking a Manager of IT Vendor Management. Candidate leads, manages, mentors, and develops the technology teams across ETP teams including Office of the CIO, business solutions, enterprise architecture and infrastructure teams.

Responsibilities:

• Defines business objectives and tactical operations to achieved defined objectives
• Engages technical and business teams to ensure the team direction, priority and focus enable corporate success
• Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations
• Manages tactical steps
• Coordinates priorities between the IT department and user departments
• Oversees technical team in collaboration with vendor and other support teams for problem resolution
• Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships

Qualifications:

• Bachelors degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
• 7+ years related experience in technology management, customer relationship management and staff management
• Teambuilding/Develops Team Problem Solver
• Working knowledge of multiple disciplines and technologies
• Demonstrated and effective leadership skills.
• Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment.
• Able to effectively work independently and in a team environment, with staff at all levels, to achieve business goals.
• Experience managing and mentoring team members
• Proven track record of managing impediments that exceed the self-organizing capabilities of teams
• Demonstrates ability to recognize healthy team conflicts and promotes constructive disagreement
• Showcases abilities to be disruptive enough to enforce a change within the organization
• Develops an effective action plan to implement change and monitors results
• Recognizes when change is necessary
• Understands the power of a self-organization and how to encourage it
• Ability to lead a team environment with Agile delivery values
• Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices
• Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process
• Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor score-carding, contractual SLA metric compliance, and issue/grievance resolution
• Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate
• Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews
• Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership
• Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes
• Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors