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IT Systems Administrator

Posted on May 19, 2023 by Something Different

Swansea, United Kingdom
Immediate Start
Annual Salary

Are you a self-motivator and able to thrive in a fast-paced environment?

Do you enjoy developing strong internal relationships?

If so, our IT Systems Administrator role in Swansea is just what you're looking for!

IT Systems Administrator
Swansea, SA6 8PJ

  • Full time, Permanent
  • £30,000 - £35,000 per annum

Please Note: Applicants must be authorised to work in the UK

About us:

Established by our CEO, a passionate salesperson with an eye for giftware, Something Different began over 24 years ago. We're a respected international design & import company supplying the gift industry.

We are a medium-sized business, with over 25,000 customers and have a fantastic in-house creative team who design our products, and buyers who work closely with our trusted supply chain to bring our customers unique products.

We are particularly proud of our friendly working environment, so if you're looking to join an innovative company where you will be warmly welcomed, then look no further.

About the IT Systems Administrator role:

Supporting the Head of IT, you will be technically hands-on and provide up to 3rd Line level support for around 100 end users. You will need to hold strong Infrastructure and Networking skills to be able to get stuck in and provide an all-encompassing IT role.

This role entails two key components; first, delivering on the core responsibilities of an IT department; and the second, actively participating in shaping and expanding the IT function.

If you enjoy researching new options and solutions and are happy to bring your own unique perspective and contribution to the department, then this could be the role for you.

Key responsibilities:

  • Act as initial escalation point for IT, providing technical support to all staff
  • Working closely with the Head of IT to deliver business goals and objectives
  • Maintain/ improve service delivery and effectiveness of IT to the business
  • Support of all networking infrastructure, including LAN, WAN, Wi-Fi and VPN
  • Project manage upgrades, installs and new technology testing
  • Managing IT projects, ensuring that timelines are communicated and followed to deliver projects on time
  • On-going incremental enhancement of the Company's infrastructure, from security to business continuity
  • Disaster recovery and advising on IT products to ensure that IT is robust and reliable
  • Ensure the IT systems are maintained at a standard to ensure availability to staff during working hours
  • Ensure all aspects of IT are compliant with current requirements for legal and security requirements
  • Provide support for ecommerce websites and marketplaces

Working schedule:

  • 37.5 hours per week
  • Monday - Friday, 08:30 - 16:30 hrs (30 mins unpaid lunch)
  • Permanent position

Our ideal candidate will have:

  • At least 4 years' experience working in a similar role
  • Degree in a computer related course (preferable)
  • Microsoft certifications (preferable)
  • Experience in detailed technical troubleshooting equipment/ software/ networking/ DNS/ WiFi/ Server
  • AD/ Windows/ Microsoft Products
  • Experience in AD, MDM, Backup & Storage
  • Knowledge of databases, SQL and data queries
  • Well-developed skills and ability to work in a fast-paced environment
  • Be self-motivated and happy to work autonomously
  • Forward thinking mindset when it comes to technology

Suitable candidates with equivalents and more, or less experience are welcome to apply.


  • 29 days annual leave (including Bank Holidays)
  • Birthday off
  • On-site parking
  • Free refreshments
  • Casual dress
  • Staff purchase scheme
  • Flu jab
  • Eye Tests

How to apply for the role:

If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include IT, IT Support, Admin, System Administrator, IT Administrator, Network Administrator, IT Support Technician, 3rd Line Support, Information

Reference: 2558986397


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IT Systems Administrator in Swansea, United Kingdom, Full-Time

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