IT Infrastructure Technical Lead (VMware)

In this key technical role, you will act as an escalation for IT colleagues, helping to implement, manage, and support IT infrastructure; including but not limited to compute, storage, networking, Firewalls, telephony, physical and virtual infrastructure, software and SaaS services.

Client Details

Michael Page Technology is delighted to have partnered with a leading technology business with a global presence to support them with the recruitment of an IT Infrastructure Technical Lead. Our client is looking for an experienced IT professional with strong VMware experience.

Description

What you'll be doing:

In this key technical role, you will act as an escalation for IT colleagues, helping to implement, manage, and support IT infrastructure; including but not limited to compute, storage, networking, Firewalls, telephony, physical and virtual infrastructure, software and SaaS services. Experience with VMware is essential.

Responsibilities:

• Implement changes, manage, and support IT infrastructure,
• Resolution of escalated Infrastructure-related support incidents and requests within agreed SLAs,
• Contribute to/create installation instructions and deployment strategies,
• Deliver IT Infrastructure projects according to defined processes, best practices and frameworks,
• Participate in continuous improvement activity,
• Maintain IT asset & CMDB records tracking hardware & software licences and compliance,
• Ensure information/Data/Systems security through supporting best practice monitoring and alerting and undertaking infrastructure hardening activities,
• Maintain Infrastructure systems at recommended anti-virus and security patch levels,
• Perform regular compliance checks and vulnerability tests including penetration testing,
• Monitoring system backups and maintenance of backup infrastructure,
• Create & maintain system documentation & DR procedures and perform scheduled testing,
• Assure compliance with Information Governance such as PCI DSS, ISO 20000, ISO 27001 and emerging standards,
• Daily checks and monitoring to ensure system integrity.

Profile

Key Skills & Experience:

• Strong working knowledge of the following:
  • Server hardware (ideally HP/Dell)
  • Windows Server operating systems (2012/R2, 2016 & 2019)
  • Active Directory support and management including Group Policy
  • DFS, ADFS, DHCP, DNS, IIS
  • SAN Storage (ideally HP, Dell) configuration and support
• Virtualisation technologies including VMware vSphere & Microsoft Azure installation and support,
• Backup technologies (Veeam),
• TCP/IP Networking. LAN/WAN technologies inc wireless,
• Experience using Enterprise software deployment eg SCCM, SOTI, Desktop Central,
• Cloud Technologies; Office 365, Microsoft Teams,
• Security patching WSUS,
• Enterprise Anti-Virus deployments,
• Remote Desktop Services installation and support,
• High attention to detail - able to follow processes & troubleshoot thoroughly,
• Analytical and problem-solving skills,
• Flexible and agile attitude in respect to responsibilities and change,
• Strong communication skills, both written and verbal.

Job Offer

Salary:

£50,000 - £60,000 per annum

Benefits:

• Hybrid working,
• 25 days holiday + Public Holidays (option to buy more holidays).
• Contributory pension.
• Volunteer day to support a cause you are passionate about.
• Car benefit scheme.
• Perks and benefits that include things like free eye tests, a cycle to work scheme, retail discounts and a subsidised on-site canteen.
• Free car parking.
• A warm and welcoming team environment.
• Development and a chance to build a rewarding career.