IT Engineer

IT Support

Contract Role
£13.16 per hour on an umbrella rate
To start ASAP until 29/012/2023

Your new company

Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers the UK. They are a company where people matter. They are diverse, flexible and open.

Your new role

Would you like to be part of an exciting team which delivers and improves technology capabilities, enabling colleagues to share information, collaborate better and communicate across digital channels? We need your expertise to do so. Our Client's Technology Digital Workplace is seeking to recruit a new member of the Technology Concierge team in Brighton, who will support their deployment of world class experiences for colleagues & engineering teams globally. You will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World's best customer experience every day.

Responsibilities:
Greeting customers in a professional manner; Follow procedures to troubleshoot and resolve technical issues; Updating incidents and ensuring assets are correctly updated; Educating customers on how to use EUC Tools to promote self-service; Work closely with other members of the team to both learn and transfer knowledge; Working within the Technologies; Depot to image and send out devices to our customers; Ensuring returns are kept up to date along with asset management database.

In your role you must be:
An excellent communicator, verbal and written with exceptional interpersonal skills. Good at working under pressure in a fast-paced environment. Willingness to learn quickly with systems, software, and procedures. Team Player with proven communication, organizational, and strong interpersonal skills. Confident taking initiative and making judgement calls. Self-motivated, with keen attention to detail Bring a diverse mindset to the team and willing to challenge the status quo. Able to prioritize and drive to results with a high emphasis on quality.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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