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German Speaking Service Desk Analyst

ARC IT Recruitment

Posted on Apr 24, 2023 by ARC IT Recruitment

London, United Kingdom
IT
Immediate Start
£35k - £35k Annual
Full-Time

German Speaking Service Desk Analyst
London
To £35K + Excellent Benefits

Service Desk Analyst fluent in German (both spoken and written) is required to join a prestigious brand with head offices in Central London. Within this role you will provide efficient and effective IT support to users - resolving issues and escalating as appropriate. In addition, you will assist in the day to day running the IT Operations Teams by providing administrative services to the team (eg account/licence management, documentation, process/procedure updates etc). This is a great opportunity to join a fun and friendly team with great potential for long term career growth and progression.

Key Skills & Experience:

  • Fluent in English and German (written and spoken)
  • CompTIA A+ or N+ preferable
  • Principles of Computer Hardware and Networking
  • Experience of supporting MS Office and Windows Desktops
  • Experience of Active Directory Administration at a user-management level
  • Experience of VoIP
  • Understanding of Microsoft 365 toolset
  • Basic understanding of ITIL processes
  • Experienced in building PCs
  • Ability to work remotely (eg: appropriate space, time-management and motivational skills)
  • Willingness to cover a split shift, covering between 08.00 and 18.00 UK.
  • Familiar with the concepts of a ITSM ticketing platform (preferably ServiceNow)

For a full consultation, please send your CV to ARC IT Recruitment.

Reference: 2539313759

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German Speaking Service Desk Analyst in London, United Kingdom, Full-Time

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