Maintenance & FSC Manager
Posted on Mar 14, 2019 by South West Water
South West Water provide reliable, efficient and high quality drinking water and waste water services throughout Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers and be amongst the best in the water industry.
We now have an exciting opportunity has arisen to join one of the South West's leading employers as a Maintenance & FSC Manager based in Bodmin.
The Maintenance & FSC Manager will manage the performance, training & development of the Drinking Water Service Maintenance Craftspersons, Field Support Centre (FSC) staff and Minor Works Team. This will include the development and optimisation of working arrangements, performance measures and skilling opportunities in addition to supporting the effective processing of planned and reactive maintenance requests as part of the area delivery management team. Duties include:
*In collaboration with the DWS Management Team support effective prioritisation of maintenance activities that optimises productivity and performance of the craftspersons and operator resources. This will include deployment of Lean RCM techniques and processes.*Manage staff resources to balance resource against demand*Ensure the FSC team deliver a positive service for the delivery unit*With the DWS Management Team agree and establish standard processes within the Field Support Centres that optimises the delivery of the local delivery team.*Help support effective reactive decision making with appropriate escalation where necessary
[b]The idealMaintenance & FSC Manager:[/b]
*Proven experience of working in either a customer service or commercial delivery team*Proven supervisory experience and conflict management exposure*Proven team building, networking and motivational skills*Ability to influence, persuade and inspire others*Educated to A Level standard, minimum GCSE in Mathematics and English and a science subject
[b]Rewards & Benefits:[/b]
In return for your hard work as our Maintenance & FSC Manager, we can offer a Competitive salary and a range of excellent benefits, working within in a team-orientated and collaborative environment, for a company that strives to be environmentally, socially and economically sustainable.
[b]If you have the skills and experience to join our team as our Maintenance & FSC Manager, click [/b][b]apply today[/b]
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.