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Director of Field Merchandising

Posted on Mar 12, 2019 by Monster Talent Fusion

Montgomery, PA 17752
Retail Trade
Immediate Start
Annual Salary
Full-Time
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We are seeking a Director of Field Merchandising Services to join our team! You will be responsible for the oversight of both independent service reps and 3rd party service organizations, servicing our products in a broad range of retail locations.
Responsibilities:
  • General oversight of all field merchandising services
  • Provide guidance and direction to mangers to ensure best-in-class performance
  • Establish and maintain effective training programs and materials
  • Ensure store level frequency and quality standards are established and met
  • Coordinate replenishment, reset and new store activity with sales, operations and service teams
  • Resolve customer inquiries and complaints
  • Provide direction, review and reporting of field service quality audits
  • Negotiate competitive 3rd party service provider contracts
  • Meet or exceed budgeted goals / targets
  • Qualifications:
  • Minimum of 6 years experience in management of field service operations
  • Excellent leadership skills
  • Strong customer service orientation
  • Ability to handle multiple projects and resources while providing excellent results
  • Strong communication skills
  • Deadline and detail-oriented
  • Do whatever it takes approach when facing new challenges
  • Hands on leadership style, willing to roll up sleeves and dig into the details
Associated topics: inventory, merchandise, merchandiser, merchandising, procurement, retail merchandiser, stocking, supply chain, warehouse, warehouse associate

Reference: 668818691