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Service Desk Analyst (Danish speaker)

Posted on Mar 12, 2019 by Gazelle Global Consulting

Not Specified Sweden
Information Technology
Immediate Start
Annual Salary

Service Desk Analyst (Danish speaker)

One of my top client is currently looking for a Service Desk Analyst (Danish speaker)

Location: Gothenburg, Sweden

The Service Desk Analyst (Danish speaker) will ideally have 70% of the following requirement:

  • Experience of supporting Windows (Vista, XP, Win7,Win10)
  • Experience of customer service/support by phone, chat and email
  • Experience of ITSM tools ticket system eg Service Now
  • Be fluent in the languages supported by the analyst, spoken and written
  • Have a positive attitude
  • Have a responsible personality
  • Have a sense of responsibility
  • Excellent interpersonal skills
  • Be service minded
  • Be a Team player
  • Able to work in shift 24/7 (if required)
  • Experience of User access management (Active Directory)
    • User account and password management
  • Knowledge on Server, Network, storage and other IT Infrastructure devices
  • VPN knowledge (Wi-Fi) and remote dial in users
  • Knowledge of Remote tool - SCCM
  • Knowledge on MS Office suit/O365/Skype

Apply now for immediate interviews!

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Reference: 668767108