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Service Desk Analyst (Danish speaker)

Posted on Mar 12, 2019 by Gazelle Global Consulting

Not Specified Sweden
Information Technology
Immediate Start
Annual Salary
Contract/Project

Service Desk Analyst (Danish speaker)

One of my top client is currently looking for a Service Desk Analyst (Danish speaker)

Location: Gothenburg, Sweden

The Service Desk Analyst (Danish speaker) will ideally have 70% of the following requirement:

  • Experience of supporting Windows (Vista, XP, Win7,Win10)
  • Experience of customer service/support by phone, chat and email
  • Experience of ITSM tools ticket system eg Service Now
  • Be fluent in the languages supported by the analyst, spoken and written
  • Have a positive attitude
  • Have a responsible personality
  • Have a sense of responsibility
  • Excellent interpersonal skills
  • Be service minded
  • Be a Team player
  • Able to work in shift 24/7 (if required)
  • Experience of User access management (Active Directory)
    • User account and password management
  • Knowledge on Server, Network, storage and other IT Infrastructure devices
  • VPN knowledge (Wi-Fi) and remote dial in users
  • Knowledge of Remote tool - SCCM
  • Knowledge on MS Office suit/O365/Skype

Apply now for immediate interviews!

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Reference: 668767108