Posted on Mar 12, 2019 by Henderson Scott
The UK Facilities Manager is responsible for the strategic direction and delivery of facilities services across all UK offices, currently 3 sites (Staines, Reading & Cardiff) with further plans for expansion. Ensuring agreed services are delivered to a high standard, risks are managed appropriately, and sites are compliant, delivery of an outstanding user experience is key.
Continually evolve and develop the overall UK facilities strategy to ensure the continual needs of the business and the office users are met, utilizing best industry practice.
Ensure the delivery of the UK facilities strategy, keeping exceptional service delivery at the heartof the strategy.
Relationship building and management of key partner & suppliers including landlords, contractors and building owners.
Input and drive key contract negotiations with partners & suppliers.
Continually identify and drive efficiencies to optimize operating costs, whilst maintaining service delivery and compliance.
Ensure health and safety compliance of all locations, including ownership of health & safetypolicies, procedures and contributes to BCP.
Ensure all UK locations are physical site secure and partners with the internal securityteam on logical security practices. Strong partnership with the European Datacenter Director and team.
Ensure location risks and issues are identified and managed appropriately.
Identify industry leading energy/green initiatives and sustainability targets and execute, ensuring minimal environmental impact.
Responsibility for Reception services.
Respond to and manage emergency situations or other urgent issues involving the facility.
Ensuring complaints, problems, and requests from facility users are addressed to a high standard.
Some weekend and out of hours working will be required as will the necessity to travel to UKwide locations.
Knowledge, Skills & Experience
5 years + of facilities managing a large corporate office and multiple sites
BFIM qualification and membership
Weekly travel to multiple UK wide sites
Proven track record of influencing stakeholders and senior management
Strong leadership skills
Positive, driven and a natural collaborator.
Excellent communication, negotiation and commercial acumen
Project Management skills and experience of managing major office fit out projects
Ability to work collaboratively as part of a project and global facilities team to find and agree solutions
Demonstrates empathy with stakeholders, visitors, staff and strives to deliver excellent customer service
Parham Consulting Ltd