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Field Application Engineer - Automotive industry - Filderstadt

Posted on Mar 12, 2019 by

Not Specified Germany
Information Technology
Immediate Start
£60k - £65k Annual
We Are Looking For Field Application Engineer (Automotive industry) for Permanent Role With One Of Our Biggest Client (Leader in connected products for automakers, consumers and enterprises worldwide). Here Is The Job Spec:
  • Job Location: Filderstadt, Germany
  • Job Type: Permanent
  • Start Date: Immediate
  • Salary: 60 - 65K Euros/annum + Benefits
  • Candidate should be native German

We are looking for a Field Application Engineer responsible to interface with the customer to implement solutions and provide post-sales support. The responsibilities would include customer facing, hands-on activities and coordinating cases resolution with our R&D department in order to address customer problems in a timely manner. Primary markets are targeting the automotive industry and IOT. Key responsibilities:
  • Being the first line of support for the customer
  • Providing support and troubleshooting to customers during software integration and validation
  • Manage case tracking, prioritization, and escalations to global support / R&D
  • Handle stressful situations with competing deadlines
  • Develop demonstrations based on the products on various platforms
  • Providing support to sales team qualifying new opportunities
  • At least 2 years of Customer support experience
  • Ability to effectively communicate technical topics
  • Strong problem solving/debugging capabilities
  • Knowledge of C language (C++/Java/python - are an advantage)
  • At least 3 years of experience as a software engineer
  • Experience with embedded OS development (e.g. QNX/Linux/Android)
  • Experience and knowledge of embedded software
  • A 4-year college degree or more
  • Ability/desire to travel as needed
  • Knowledge of automotive embedded control systems
  • Automotive/mobile industry experience
  • Experience with OMA-DM
  • Development experience and knowledge of hardware controllers

Reference: 666179879