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Credit Collector - Swedish - Amersfoort

Posted on Mar 12, 2019 by Abroad Experience Recruitment Agency

Amersfoort, Utrecht Netherlands
Health Care
Immediate Start
Annual Salary

For one of our clients in Amersfoort, we are looking for a Swedish Credit Collector. This position is responsible for approaching customers on a daily basis to build up the relationships with the ultimate goal being to receive the outstanding payments for our client. The ideal candidate speaks a fluent level of Swedish and English and has some experience in a similar position.


  • Perform daily collection activities (calls to customers, follow-up, dunning letters, etc.);
  • Provide daily assistance to sales managers, customer service representatives and customers in solving account discrepancies, giving balance information and updating account status;
  • Prepare and send account statements to customers;
  • Negotiation of collection arrangements for overdue account balances and coordination of legal and third-party collection action;
  • Drives necessary actions to improve bad debt percentage continuously;
  • Complete and maintain customer's financial information in ERP system;
  • Reviews and approves customer's credit hold release;
  • Contributes to clean-up of unapplied payments and credit notes;
  • Assist in the continuous improvement, development, modification and implementation of financial systems as necessary;
  • Retrieving information necessary for month-end close and ad hoc reports and analysis (e.g. Pareto analysis, aging, daily collection trend, etc.).


  • Fluent level of Swedish, good level of English
  • 1 - 2 years' experience in a similar function is desirable
  • Knowledge of basic bookkeeping procedures but does not require knowledge of accounting principles
  • Self-sufficient
  • Enthusiastic
  • Strong communication skills (verbal and in writing)
  • Is customer service oriented
  • Ability to adapt and implement new procedures as required
  • Strong interpersonal skills and the ability to effectively work with many levels and types of people
  • Planning and organizational ability, very organized, detail oriented
  • Proficient with Microsoft Office applications (Excel, Word, etc.) Knowledge of Oracle is a plus;

Fulltime 37,5 hours/week

Reference: 668540558