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Customer Support Agent

Posted on Mar 12, 2019 by Avance Consulting (Europe) Limited

Reading, Berkshire United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £18k Annual

Job Description:


      Communication Skill required- Good verbal and written communication skills with Decent Analytical & Judgmental Skills.

      Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) -

      Customer service orientation
      Ability to use the phone system
      Customer Service Skill
      Working knowledge of PCs eg MS Office with good keyboard skills
      Correct construction of sentences and Grammatically correct English
      Excellent Listening skills
      Ability to work in a team aiming to achieve daily set targets.
      Ability to interact with internal & external customer while seeking information.
      Candidate should possess fair written skills for business to business interactions & good secondary research skills.
      Excellent English communication skills (verbal and written) with neutral accent
      Active listening skills
      Reasonable analytical skills
      Situation handling skills
      Good motivational fit (job, organization, location)
      Willing to work on shifting schedules, overtime(paid) as may be required by business exigenciesIf interested in this opportunity

      Reference: 668361725