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Cisco Unified Communications-Collaboration PreSales Solution Architect

Posted on Mar 12, 2019 by WSI Nationwide

Raleigh, NC 27601
Information Technology
Immediate Start
Annual Salary
Full-Time

Cisco Unified Communications-Collaboration PreSales Solution Architect

As a member of the Solutions Team, the Cisco Unified Communications-Collaboration PreSales Solution Architect will work closely with Customers, Sales Team Members, Professional Service Engineers, and Manufacturer Representatives. This position will encompass all phases of the sales process to include pre-sales discovery, solution presentation, and Technical leadership throughout implementation. As a technical pre-sales resource, the Solution Architect leverages appropriate product offerings and expertise to craft a solution to meet customer's unique business needs.

This opportunity is based in Raleigh, North Carolina, prefer Local candidates or regionally based candidates. No relocation assistance available, will consider candidates wishing to relocate at their own expense. Local candidates or regionally based candidates will be the preference. Generous compensation package offered plus bonus.

Responsibilities Include:

Engage with customer to develop trusted technology advisor relationships with key decision makers
Work with customers to discover and gather technical and business requirements
Assist sales in customer meetings to answer technical questions
Respond to technical components of RFI/RFP/RFQ
Assist sales in technical components of tender and bidding process
Design and implement PoC
Prepare and deliver presentations to educate customers of solution and service benefits relevant to their business/technology needs and goals
Architect solutions to meet customer requirements within industry and technology best practices
Develop technical roadmap for the overall solution including high level design, SoW, BoM
Act as the technical authority for assessment and approval of specifications for solution construction or change
Assist partners with project plan, direction, and evaluation with the inclusion of costs, requirements, and timeline
Liaise with customer and internal staff throughout project delivery to ensure customer satisfaction is achieved
Share knowledge of product benefits and capability in ongoing training sessions with technical and non-technical staff
Assist Director with regional corporate growth activities and take on increase position responsibility when appropriate
Participate in technology and professional training and development to continue to enhance your skills and capability

Unified Communications Focus

Advanced Cisco networking certification (CCIE) is highly desirable
Extensive hands on experience in design and implementation of highly available enterprise voice architectures including core call processing, voicemail, presence, contact center, call recording, etc.
In depth understanding of high availability design best practices for enterprise voice systems
Knowledge and experience with tailoring customer contact solutions to meet business goals and align with organizational priorities
Knowledge and experience designing and implementing enterprise room-based and mobile videoconferencing systems is highly desirable
Experience with enterprise Cisco voice platforms is required, including: Communications Manager, Unity Connection, Cisco Presence, Contact Center Express or Enterprise, etc.

Please e-mail a resume with contact information, address and phones to Jay J. at (see below), with the subject line of this message in the subject line of the message you send, (no URL resume links or ZIP files and please do not return a copy of this announcement with your response) or call.

When resumes are received, the candidate is contacted if there is a match, the situation is thoroughly described and the candidate tells us how they would like us to proceed. No information leaves our office without prior approval.
This creates long term relationships, which we encourage.

WSI is a specialty recruiting organization with over twenty years experience and fees paid by our selected client companies, freeing our hands to find top level candidates for better projects all over the USA.

Reference: 668165770